problem inst from old pc to new with win10 and 64bit

kjell-larsen wrote on 12/19/2016, 4:15 AM

After inst driver for 64bit - still problem to have the usb device to work - no connection
The device is almost dead .... Have version 4.0.
VHS cabel out - no action - somthing is wrong also with system failed - have delet and reinstall a lot of time
How can i search for help or have sombody here had same problem ? I

Comments

johnebaker wrote on 12/19/2016, 5:01 AM

Hi

. . . . Have version 4.0. . . . .

Assuming you mean you have Rescue your Videotapes 4 (2010) then this version is not compatible with Windows 10.

You need to upgrade to a Windows 10 compatible version.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.