Pro X14 will not work with DNxHR files as it requires Quicktime why?

johnebaker wrote on 6/11/2022, 3:47 AM

Hi

. . . . I cannot install quicktime as this is no longer compatible with Win11 so rendering Pro X14 useless. . . .

Are you getting any error message when you try to install QuickTime?

I have Quicktime installed on Windows 11 and it works fine with VPX 14, however it is now considered as obsolete for Windows, there has been no development for 6+ years, and the install you get does not support some modern video formats, supported formats are ProRes, JPEG/JPEG 2000, PNG and QT encoded, and some codecs, eg h.264/AVC for which native support is available.

From your first post in 2016 here, where you had a similar issue , how did you resolve this with VPX 7?

John EB
Forum Moderator

sjmackinder wrote on 6/11/2022, 3:54 AM

No error message at all during Quicktime install. Years ago I installed Quicktime to solve my problem on Win8. Once QT is installed, if I try opening large .mov files from the 12G, winmedia & VLC have no issues at all. Even if I try opening QT without using a specific file it does not even open.

johnebaker wrote on 6/11/2022, 4:13 AM

@sjmackinder

Hi

. . . . Even if I try opening QT without using a specific file it does not even open. . . . .

Do you mean VPX 14 won't open the file despite Quicktime being installed? For Quicktime there is nothing to open other than the player if you installed it.

Download and install MediaInfo and analyse one of the DNxHR clips and post the results, see this tutorial on how to setup MediaInfo and analyse a video clip for all the data required.

Can you upload a short, 10 to 15 second long, DNxHR test video file to somewhere like Dropbox or WeTransfer for us to test with.

John EB

sjmackinder wrote on 6/11/2022, 4:35 AM

Seems crazy that modern players can handle the .mov files but new software from Magix cannot, very depressing!!

sjmackinder wrote on 6/11/2022, 4:38 AM

VPX reports an error when trying to import a .mov file, it states that I need to install QT to enable the import of this type of file. Even after installing QT there is a problem with VPX in that it allows the file to be imported but there is no video content only audio. The video is just blank white.

sjmackinder wrote on 6/11/2022, 4:41 AM

I tried clicking the MediaInfo link you provided but it is an invalid link...?

sjmackinder wrote on 6/11/2022, 4:45 AM

I have managed to install MediaInfo but there is no desktop icon to use it

sjmackinder wrote on 6/11/2022, 4:58 AM

https://www.mediafire.com/file/by08v2f8eo2poix/Video_Assist_0001.mov/file

sjmackinder wrote on 6/11/2022, 4:59 AM

Link to download a 78MB short clip recorded on the BM 12G above

CubeAce wrote on 6/11/2022, 5:32 AM

@sjmackinder

There is no MediaInfo icon to click on to.

Just right click any video file and select MediaInfo from the drop-down list.

Your file data is.

General
Complete name                            : C:\Video Assist_0001.mov
Format                                   : MPEG-4
Commercial name                          : DNxHD 75
Format profile                           : QuickTime
Codec ID                                 : qt   2005.03 (qt )
File size                                : 76.5 MiB
Duration                                 : 8 s 260 ms
Overall bit rate mode                    : Constant
Overall bit rate                         : 77.7 Mb/s
Encoded date                             : UTC 2022-06-11 09:58:43
Tagged date                              : UTC 2022-06-11 09:58:43
Writing library                          : Apple QuickTime
com.apple.proapps.reel                   : 1
com.apple.proapps.scene                  : 1
com.apple.proapps.shot                   : 99
com.blackmagic-design.camera.environment : interior
com.blackmagic-design.camera.dayNight    : day
com.apple.proapps.cameraName             : A
com.blackmagic-design.camera.dateRecorde : 20220611

Video
ID                                       : 1
Format                                   : VC-3
Commercial name                          : DNxHD 75
Format version                           : Version 1
Format profile                           : HD@LB
Codec ID                                 : AVdn
Codec ID/Info                            : Avid DNxHD
Duration                                 : 8 s 260 ms
Bit rate mode                            : Constant
Bit rate                                 : 75.4 Mb/s
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 50.000 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:2
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.727
Stream size                              : 74.2 MiB (97%)
Language                                 : English
Encoded date                             : UTC 2022-06-11 09:58:43
Tagged date                              : UTC 2022-06-11 09:58:43
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709

Audio
ID                                       : 2
Format                                   : PCM
Format settings                          : Little / Signed
Codec ID                                 : in24
Duration                                 : 8 s 260 ms
Bit rate mode                            : Constant
Bit rate                                 : 2 304 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Bit depth                                : 24 bits
Stream size                              : 2.27 MiB (3%)
Language                                 : English
Encoded date                             : UTC 2022-06-11 09:58:43
Tagged date                              : UTC 2022-06-11 09:58:43

Ray

emmrecs wrote on 6/11/2022, 5:40 AM

@sjmackinder

I downloaded your file but nothing on my computer seems able to play it! It will "open" in VPX 14 but the video is simply a blank, white screen and there is no audio.

However, this is the MediaInfo for it:

General
Complete name : C:\Users\*****\Desktop\Video Assist_0001.mov
Format : MPEG-4
Commercial name : DNxHD 75
Format profile : QuickTime
Codec ID : qt 2005.03 (qt )
File size : 76.5 MiB
Duration : 8 s 260 ms
Overall bit rate mode : Constant
Overall bit rate : 77.7 Mb/s
Encoded date : UTC 2022-06-11 09:58:43
Tagged date : UTC 2022-06-11 09:58:43
Writing library : Apple QuickTime
com.apple.proapps.reel : 1
com.apple.proapps.scene : 1
com.apple.proapps.shot : 99
com.blackmagic-design.camera.environment : interior
com.blackmagic-design.camera.dayNight : day
com.apple.proapps.cameraName : A
com.blackmagic-design.camera.dateRecorde : 20220611

Video
ID : 1
Format : VC-3
Commercial name : DNxHD 75
Format version : Version 1
Format profile : HD@LB
Codec ID : AVdn
Codec ID/Info : Avid DNxHD
Duration : 8 s 260 ms
Bit rate mode : Constant
Bit rate : 75.4 Mb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 50.000 FPS
Color space : YUV
Chroma subsampling : 4:2:2
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.727
Stream size : 74.2 MiB (97%)
Language : English
Encoded date : UTC 2022-06-11 09:58:43
Tagged date : UTC 2022-06-11 09:58:43
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709

Audio
ID : 2
Format : PCM
Format settings : Little / Signed
Codec ID : in24
Duration : 8 s 260 ms
Bit rate mode : Constant
Bit rate : 2 304 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Bit depth : 24 bits
Stream size : 2.27 MiB (3%)
Language : English
Encoded date : UTC 2022-06-11 09:58:43
Tagged date : UTC 2022-06-11 09:58:43

I have QT installed and did not see any error message about a problem linked to "lack" of QT, but I am using Win 10.

Nothing in the MediaInfo analysis strikes me as "unusual" except I see it is using an Avid codec which may be proprietary. Avid have a "habit" of locking in users to their own hardware - witness the fact that ProTools files often cannot be read by other audio software, though this may be irrelevant here, I'm honestly not sure.

Jeff
Forum Moderator

sjmackinder wrote on 6/11/2022, 5:52 AM

Thank you everyone for looking at this for me, very grateful, I would respond to individual comments but dont know how to as this forum is new to me, I cant even see updated comments without exiting and reloading

sjmackinder wrote on 6/11/2022, 5:55 AM

I am not sure where to go from here as I cannot use Pro X14 as it is. I have asked Magix Support for assistance so do I wait now?

sjmackinder wrote on 6/11/2022, 5:56 AM

What I also dont understand is that the Blackmagic Video Assist 12G is a common piece of video recording equipment so why have there not been other people with issues?

johnebaker wrote on 6/11/2022, 6:33 AM

@sjmackinder

Hi

. . . . Video Assist 12G is a common piece of video recording equipment . . . .

It is, however you will probably find that the majority of users are using MACs with Avid Media Studio.

Any reason why not to use Apple ProRes 422 HQ encoding in the Video Assist 12G? ProRes 4:2:0, 4.2.2 and 4:4:4:4 (Alpha channel) import into VPX 14 for me with Quicktime installed.

John EB

sjmackinder wrote on 6/11/2022, 7:06 AM

I can do this, I wil; get back to you, will have to re-install quicktime again though 1st

sjmackinder wrote on 6/11/2022, 8:41 AM

Well you're a star John, it worked with Apple Pro Res, well I never. Thank you so much, I had even got to the point whereby I downloaded and installed DaVinvci Resolve but it is so complex and so different from the Pro X layout and editing.

johnebaker wrote on 6/11/2022, 11:01 AM

@sjmackinder

Hi

Thanks for the feedback and pleased you are now sorted.

. . . . DaVinvci Resolve but it is so complex and so different from the Pro X . . . . agreed it is not IMHO a user friendly program though a lot of users like it.

John EB