Preview of Video has no sound and ouputs blank video

craigba wrote on 9/18/2017, 3:13 AM

Hi all,

Hoping that it's an easy fix. I recently reinstalled my laptop and am trying to get RYVT 2 to work.

The video preview works perfectly - I can watch the video, but there are 2 problems - a) No Sound b) When I save the video, it just has a black screen

I am yet to try another set of RCA (Composite) cables - What else can I try? Hopefully the Hardware isn't busted?

Craigba

 

Comments

johnebaker wrote on 9/18/2017, 6:49 AM

Hi

We need more information:

  1. Computer specification - processor make/model, graphics card or chipset, RAM,  hard drive configuration, sizes and free space?
     
  2. Windows version and is it up to date?  Press and hold down the Windows key and the R key - in the dialog that opens type in winver and press enter.
     
  3. Software full name and version number - as found under Help, About . . .
     

Also please read this post before replying and add any other information you think may be relevant.

John EB 

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

craigba wrote on 9/18/2017, 8:13 AM

Hi John,

 

Thanks and apologies - I thought that your crystal ball would've given you everything :D

 

I am on the below Windows Version:

Magix RYVT:

Additional Windows Info:

 

 

I suspect that it's my driver, but I have driver2828x as given on a previous post

 

 

craigba wrote on 9/18/2017, 2:19 PM

Okay, so on another set (set up YEARS ago), it works okay still, so not the hardware... I updated all drivers and fiddled with some settings and got the Video Working. Still a problem with the audio. What Audio device does it use? Windows Sounds work okay...

johnebaker wrote on 9/18/2017, 3:32 PM

Hi

. . . . What Audio device does it use? Windows Sounds work okay... . . . .

What is the USB capture device (video grabber) make/model/colour and does it have one USB output lead or two output leads ie a USB and a 3.5mm stereo jack.

Did you compare the capture settings on the computer that works with those on the one where the audio is missing?

Is the Stereo mixer enabled in the sound card settings?

John EB

 

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

craigba wrote on 9/19/2017, 2:20 AM

Hi, thanks for your continued feedback...

It is a red USB VideoWandler - just USB - no other output leads...

Tried using the same speakers from the working one with the non-working one and still the same...

Settings the same and still a problem...

 

 

emmrecs wrote on 9/19/2017, 3:59 AM

@craigba

You say Windows Sound is working OK, but is it set up to receive audio from your USB input? Open thew Windows Sound Properties panel and check the "Recording Devices". There should be an entry there for your USB device; it may need to be enabled.

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

craigba wrote on 9/19/2017, 7:47 AM

@craigba

You say Windows Sound is working OK, but is it set up to receive audio from your USB input? Open thew Windows Sound Properties panel and check the "Recording Devices". There should be an entry there for your USB device; it may need to be enabled.

Jeff

Hi Jeff,

 

Thanks... Below is all that I have: How can I enable this as a recording device (I used RYVT before I formatted this machine, so it is possible :)

 

 

johnebaker wrote on 9/19/2017, 8:03 AM

Hi

. . . . red USB VideoWandler . . . .

This device should appear as the source for both video and audio in RYVT when you set up for recording.

I presume you mean the red/white VideoWandler, if so then try updating the USB devices drivers with those here.

HTH

John EB

Last changed by johnebaker on 9/19/2017, 8:04 AM, changed a total of 2 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

craigba wrote on 9/19/2017, 8:15 AM

This device should appear as the source for both video and audio in RYVT when you set up for recording.

 

Hi John, not 100% sure what you mean here - Can you post a screenshot of what you mean?

Thanks for all your help so far...

 

johnebaker wrote on 9/19/2017, 8:56 AM

Hi

. . . . not 100% sure what you mean here - Can you post a screenshot of what you mean? . . .

I no longer have RYVT installed, however when you select to import videos from analog sources the VideoWandler should appear in the dropdown list and you have the option for Composite or S-Video input for video, audio is automatically taken care of as the device handles the audio to USB conversion as well. My USB video converter (non Magix device) did not do this.

Which output from the VHS player are you using Composite (via SCART or individual RCA jacks) or S-Video?

Have you updated the USB VideoWandler drivers?

John EB

 

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

craigba wrote on 9/19/2017, 9:07 AM

Hi John,

Funnily enough the drivers suggested here are the 2009 drivers that work on the other machine, but cause no output on this machine (video preview is okay though)

On the drop down it says:

Magix Videowandler 3 (USB D Show)

Craig

craigba wrote on 9/26/2017, 3:16 AM

Hi guys, any further ideas on this... Like I said, it works on another machine, but that machine eats electricity (an expensive commodity here)