Comments

browj2 wrote on 8/18/2014, 9:23 PM

Hmmmm. How to reply to your unclear question?

Clarity would help. But, I will take a stab. I have no problems getting my photos from my camera into my computer, but I don't use PhotoManager to do it. My camera came with its own software for this, as did my video camera.

I then use Photo Manager to quickly view and organize photos, videos (except mts files) and even audio files into albums and to sort them by category into the database to make it easier to create slide shows and videos by opening the category from the PhotoManager database in PhotoStory or Movie Edit Pro.

I have no problem uploading photos from my computer to my online album or anywhere else that I choose.

If you are having trouble downloading from your camera to your computer using PhotoManager and you want help, then give us some details, like camera details, computer specs, operating system, version of PhotoManager, and describe clearly what you have done so far and where the problem occurs. Include a question that comes with punctuation, like a question mark at the end.

If your intent is just to complain, then say so and we will not waste our time trying to help.

So, what exactly is your problem?

Last changed by browj2 on 8/18/2014, 9:23 PM, changed a total of 1 times.

John C.B.

VideoPro X(16); Movie Studio 2024 Platinum; MM2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

YouTube Channel: @JCBrownVideos

johnebaker wrote on 8/19/2014, 12:22 PM

Hi

Your question provides us with no information to be able to help you.

  1. What camera are you trying to ulpoad from?
     
  2. How are you connecting it to the computer?
     
  3. What version of Windows is on your computer?

Come back with answers to JohnCB's and these questions then we may be able to help - comments like:-

. . . . I afraid this makes the system more than a little suspect...I would never ever have engaged with it had I know it was a cheap sham . . . .

will not help us to help you.

John

Last changed by johnebaker on 8/19/2014, 12:23 PM, changed a total of 2 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

johnebaker wrote on 8/19/2014, 5:06 PM

Hi

. . . .  I simply asked, how from there do I take photographs from the camera to my albums...something I would have thought would be quite basic... . . . .

While your problem may appear to be 'quite basic' until we have the required information asked for we would only be guessing.  Some lower end cameras use the USB for connecting to a computer for charging the camera only and not for data transfer

. . . . was purchased along with your software. . . . .

This is a user forum not Magix support.  The members here are users, like yourself, who try to help each other.

Assuming you have installed the software that came with the camera, when you plug the USB cable into the camera and computer, the camera should appear as another disc drive in Windows Explorer from which you can copy and paste the photos into your computer.

If it fails to appear and the software is installed then the camera may be faulty or there is an issue with Windows XP or the computer..

An alternative option is to remove the memory card from the camera and use a card reader connected to the PC to copy the files from the card to the PC.

You should find this information in the user manual for the camera.

John

 

Last changed by johnebaker on 8/19/2014, 5:08 PM, changed a total of 3 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

browj2 wrote on 8/19/2014, 11:11 PM

Hi,

If I understand correctly, PhotoManager is one of the programs that came bundled with your camera. Magix does not make or sell cameras along with its software. 

As indicated by John EB, the software to connect your camera to the computer will be something else on the CD. It is not PhotoManager. I suggest that you review the installation procedures in the instructions or manual that came with the camera. A driver is usually installed in order to be able to connect to the camera. Often in XP this driver has to be installed before connecting your camera.

If your computer cannot detect the camera, then neither will PhotoManager.

Last changed by browj2 on 8/19/2014, 11:11 PM, changed a total of 1 times.

John C.B.

VideoPro X(16); Movie Studio 2024 Platinum; MM2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

YouTube Channel: @JCBrownVideos