Comments

KJ-Lee wrote on 10/1/2022, 9:14 AM

My computer has windows8.1.

Can't I purchase ultimate travel package? I've tried to click store icon but it does not work.

CubeAce wrote on 10/1/2022, 10:00 AM

@KJ-Lee

Hi and welcome to the user to user forums.

Did you not look at the specs and compatibility page?

Photostory deluxe 2023 is only fully functional using Win 10 or Win 11. You may also be using an old web browser that doesn't allow the more updated web security protocols to securely buy the product. Odd though considering you managed to buy and presumably download Photostory deluxe 2023. Even if you could buy the ultimate travel package and download it, it may not function correctly. I am surprised you have the program running without noticing problems.

Ray.

Last changed by CubeAce on 10/1/2022, 10:01 AM, changed a total of 1 times.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5011

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Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

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PATIENT-X wrote on 10/1/2022, 10:08 AM

@KJ-Lee

Hello, welcome

You could contact Magix at infoservice@magix.net and ask for refund, but it's important to mention that users must read the recommended specifications prior to purchasing said software.

Stephen

Forum Moderator

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