I'm having problems exporting my project. It will save ok but wont export to wmv, mp4 or many of the other options. I get an error message saying export failed, try another format or memory may be full. I have a 3tb hard drive so have plenty of memory.
Please help!
Using Windows 10
Tried to burn to disc, failed again
-------------------------- 26/06/2017 16:03:10 --------------------------
26/06/2017 16:03:10.923: DLLAV32.DLL loaded, all entry points available
26/06/2017 16:03:10.973: AVSDK MsgCbFunc registered
26/06/2017 16:03:10.980: AVSDK: StatCbFunc registered
26/06/2017 16:03:11.108: AVSDK Version 13.0.244
26/06/2017 16:03:11.116: ------------ Reading Device Info ----------------
26/06/2017 16:03:11.124: AVSDK: 2 device(s) found
26/06/2017 16:03:11.132: BurnSupport: 2 device(s) found
26/06/2017 16:03:11.140: Adapter=0 ID=0 LUN=16 E:hp DVD-RAM GH60L Revision:RD01
26/06/2017 16:03:11.147: Adapter=255 ID=4 LUN=0 D:Verbatim Secure Data USB Revision:PMAP
26/06/2017 16:03:11.151: BurnSupport: 2 record device(s) available
26/06/2017 16:03:11.169: BurnSupport: E: hp DVD-RAM GH60L Rev. RD01
26/06/2017 16:03:11.172: BurnSupport: D: Verbatim Secure Data USB Rev. PMAP
26/06/2017 16:03:11.176: ------------ done ----------------
-------------------------- 10/07/2017 13:53:31 --------------------------
10/07/2017 13:53:31.368: DLLAV32.DLL loaded, all entry points available
10/07/2017 13:53:31.412: AVSDK MsgCbFunc registered
10/07/2017 13:53:31.420: AVSDK: StatCbFunc registered
10/07/2017 13:53:31.551: AVSDK Version 13.0.244
10/07/2017 13:53:31.560: ------------ Reading Device Info ----------------
10/07/2017 13:53:31.575: AVSDK: 1 device(s) found
10/07/2017 13:53:31.582: BurnSupport: 1 device(s) found
10/07/2017 13:53:31.590: Adapter=0 ID=0 LUN=16 E:hp DVD-RAM GH60L Revision:RD01
10/07/2017 13:53:31.597: BurnSupport: 1 record device(s) available
10/07/2017 13:53:31.600: BurnSupport: E: hp DVD-RAM GH60L Rev. RD01
10/07/2017 13:53:31.604: ------------ done ----------------
10/07/2017 13:53:31.883: setting no speed limit
10/07/2017 13:53:31.888: !!! DBK error in CBurnDevSupport::InvalidateDiscInfo(): 16 - burn support - invalid device !!!
10/07/2017 13:53:32.018: AVSDK Message - ERROR: :Cannot get device/media specific information -> Required command option not supported by drive (SK/ASC/ASCQ 05/24/00)
10/07/2017 13:53:56.504: setting no speed limit
10/07/2017 13:53:56.614: AVSDK Message - ERROR: :Cannot get device/media specific information -> Required command option not supported by drive (SK/ASC/ASCQ 05/24/00)
10/07/2017 13:54:03.802: AVSDK Message - ERROR: :Cannot get device/media specific information -> Required command option not supported by drive (SK/ASC/ASCQ 05/24/00)
10/07/2017 13:54:05.954: AVSDK Message - ERROR: :Cannot get device/media specific information -> Required command option not supported by drive (SK/ASC/ASCQ 05/24/00)
10/07/2017 13:54:30.813: Open Project: IFS_Swans_Leavers_Slide_Show_2017_final_cut_cut -- avchd project 2017-07-10
10/07/2017 13:54:30.818: VideoMode: NTSC Temp Dir: C:\Users\helen\OneDrive\Documents\MAGIX\Photostory Deluxe\Disc Images\
10/07/2017 13:54:30.822: dll version 6.0.10.25
10/07/2017 13:54:30.850: Step 1 of 5, Encoding movie 1 ...
10/07/2017 14:32:42.296: Step 1 done
10/07/2017 14:32:42.340: ERROR: PrepareDVDVideoFiles() failed with errNo 5 - encoding failed
10/07/2017 14:32:42.356: !!! DBK error in BurnProject: 10 - movie encoding failed !!!
Thanks