I recently download photo story Deluxe 2018 trial so i can test it out before buying it but every time i add a picture, effect or anything it crashes and i have to restart the whole program again. I am running the program on a Win 10 64bit, Intel Core I5, 4gb memory ram, and an Intel HD graphic card. The crashing log is attached. thanks.
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MAGIX Photostory Deluxe 25.10.2018 07:17
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CrashDump 20181025_071701_v18.1.1.28.dmp successfully written
Error in module "MX3dVfxTransitions_x64.dll" (Load address: 0x000000002ED90000) at address 0x000000002EDAA300 (Exception 0xc0000005 "ACCESS_VIOLATION")
Unknown Thread (ThreadID: 000013d8)
000000002edaa2f8 07 ff 15 d9 bf 00 00 90
000000002edaa300 > 48 8b 03 48 89 02 48 8d
000000002edaa308 4a 08 48 85 c9 74 06 48
Main Thread
fffffffffffffff8 ?? ?? ?? ?? ?? ?? ?? ??
0000000000000000 > ?? ?? ?? ?? ?? ?? ?? ??
0000000000000008 ?? ?? ?? ?? ?? ?? ?? ??
Fotos_dlx.exe 18.07.2018 13:24 39ceaf87
Memory Allocation
Base: 1.048
PE: 176
Pages: 65.536
PI: 4,557,696
PI_TEMP_DATA: 7.256
SI: 1,834,000
SI_TEMP_DATA: 544
FSI: 60.960
Blocks: 156
Temporary: 4.562
BE: 3,008,000
PLE: 7,568,432
BE Pool: 8.592
PLE Pool: 0
wHdr/inst: 0
B.cache inproc: 316,555,979
Video: 4,711,730(6,079,468/3,819,836)
Bitmap: 0
Video thumbs: 85,618,872(38)
SI Display Cache: 3,478,968
PLE Display Cache: 1,308,252
Buffer: 0
Pointer: 0
Title: 93.079
Memory GF: 0
Memory GF Zero: 0
Memory GF Zero_Dyn: 0
Memory GF Dyn: 0
Memory TT: 0
Audio Effect: 50
PPE: 0
Video Monitor: 0
malloc/free: 0
DIB: 5,405,800
VP: admin: 5.280
VP+Trans: privateData: 231.232
Transitions:: 0
Frame Cache: 0
EXIF: 0
VSW: 0
DVDMAKER: 0
global UI (malloc): 0
global UI (valloc): 100,663,296
NOWAGGLE: 0
MP3 Reader: 0
JPEG buffer: 0
Private Bytes: 1275 MByte
TLS: 989
MXGUI: 33,839,922
Sum: 573,760,586
Processor [45] 3191MHz 4 Core(s)
Microsoft Windows NT 10.0 (Build 10240)
Used Memory: 1540 MB Max Used Memory: 1546 MB
Free Virtual Memory: 1996 MB Total Virtual Memory: 131072 GB
Call stack:
Address Frame
000000002EDAA300 00000000449FEC30 MxOSAL::MxCriticalSectionLock::IsLocked+ABD0
000000002EDA9311 00000000449FEC70 MxOSAL::MxCriticalSectionLock::IsLocked+9BE1
000000002EDAA22E 00000000449FED10 MxOSAL::MxCriticalSectionLock::IsLocked+AAFE
000000002EDA9E94 00000000449FEDD0 MxOSAL::MxCriticalSectionLock::IsLocked+A764
000000002EDB0C30 00000000449FEE10 DllUnregisterServer+3300
000000002EDB2669 00000000449FEFA0 DllUnregisterServer+4D39
000000002EDACC12 00000000449FF260 MxOSAL::MxCriticalSectionLock::IsLocked+D4E2
000000002EDAB6AB 00000000449FF290 MxOSAL::MxCriticalSectionLock::IsLocked+BF7B
00000001406EBE0E 00000000449FF4A0 boost::archive::detail::oserializer<boost::archive::xml_woarchive,FileEntryModel_serialization>::save_object_data+2AE70E
00000001406B2A83 00000000449FF680 boost::archive::detail::oserializer<boost::archive::xml_woarchive,FileEntryModel_serialization>::save_object_data+275383
00000001406B0922 00000000449FF710 boost::archive::detail::oserializer<boost::archive::xml_woarchive,FileEntryModel_serialization>::save_object_data+273222
00000001406AF886 00000000449FF740 boost::archive::detail::oserializer<boost::archive::xml_woarchive,FileEntryModel_serialization>::save_object_data+272186
00000001406AE475 00000000449FF7D0 boost::archive::detail::oserializer<boost::archive::xml_woarchive,FileEntryModel_serialization>::save_object_data+270D75
00000001406AD016 00000000449FF820 boost::archive::detail::oserializer<boost::archive::xml_woarchive,FileEntryModel_serialization>::save_object_data+26F916
00000001406ADA1C 00000000449FFA00 boost::archive::detail::oserializer<boost::archive::xml_woarchive,FileEntryModel_serialization>::save_object_data+27031C
00000001406ADB36 00000000449FFBC0 boost::archive::detail::oserializer<boost::archive::xml_woarchive,FileEntryModel_serialization>::save_object_data+270436
00000001406AAA86 00000000449FFD40 boost::archive::detail::oserializer<boost::archive::xml_woarchive,FileEntryModel_serialization>::save_object_data+26D386
00000001406A6241 00000000449FFE90 boost::archive::detail::oserializer<boost::archive::xml_woarchive,FileEntryModel_serialization>::save_object_data+268B41
00000001406A65F4 00000000449FFEF0 boost::archive::detail::oserializer<boost::archive::xml_woarchive,FileEntryModel_serialization>::save_object_data+268EF4
00000001406A8C6B 00000000449FFF50 boost::archive::detail::oserializer<boost::archive::xml_woarchive,FileEntryModel_serialization>::save_object_data+26B56B
00007FFF42D02D92 00000000449FFF80 BaseThreadInitThunk+22
00007FFF44389F64 00000000449FFFD0 RtlUserThreadStart+34