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SP. wrote on 1/2/2024, 4:46 PM

@JA-Conzen You can redownload all your registered products from your customer account at Magix.com. You have to try yourself and check whether it will work on your computer with Windows 11.

JA-Conzen wrote on 1/2/2024, 5:49 PM

I did get error message that the install file can not DL C++ file ??

CubeAce wrote on 1/3/2024, 1:31 AM

@JA-Conzen

Hi and welcome to the user to user forums.

I think one of the moderators here, @johnebaker stated the earliest version he can get to run on Win 11 is MEP 2016. I'm sure he will be on later to verify or deny my recollection.

Ray.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5011

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

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1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 21TB of 8 external WD drives for backup.

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johnebaker wrote on 1/3/2024, 3:25 AM

@JA-Conzen, @CubeAce

Hi

. . . . the earliest version he can get to run on Win 11 is MEP 2016 . . . .

Very close Ray, it is MEP 2015 on Windows 11, however hardware acceleration for import/export of h.264/AVC and h.265 encoded video may not be available depending of the GPU's in the computer.

. . . . error message that the install file can not DL C++ file . . . .

Can you post a screenshot of the error message or clarify which version of the C++ is specified in the message.

HTH

John EB
Forum Moderator

Last changed by johnebaker on 1/3/2024, 3:28 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

JA-Conzen wrote on 1/4/2024, 9:55 AM

here is error

johnebaker wrote on 1/4/2024, 10:35 AM

@JA-Conzen

Hi

Thanks for the error message.

Try downloading and install the Visual C++ 2008 redistributable, both versions, from here, reboot the computer and then install the program.

HTH

John EB

Last changed by johnebaker on 1/4/2024, 10:37 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

JA-Conzen wrote on 1/4/2024, 12:41 PM

tried it no luck still get same message tried uninstalling and re-install too same issue tried to send erro file but your system will not take zip or txt files :( seems stupid that the install error asks me to save them :(

 

Iam uninstalling and giving up