Hi

. . . . NVIDIA GTX 960M (CUDA) problem  . . . .

NVidia no longer support CUDA they have gone over to NVENC which is currently not supported.

To use HWA you will have to disable the GTX 960M and use the HD4600 GPU built into the processor.

Make sure you install the latest drivers from the Intel site - do not use the Update Utility it is not functioning correctly - Intel are updating the drivers database and the utility does not pick up the latest drivers yet.

HTH

John EB

 

Ok, thx. So i have to use HD5300 in my notebook? Why it is not compatible with Pro X7? Everything was fine on gtx 860m on my previous device. 

Hi

. . . . Why it is not compatible with Pro X7? . . . .

The GTX 960M is a faster version of the GTX 860M, however the GTX 860 M was available in two architectures - the older Keplar and the new Maxwell so the problem is in the drivers.

It GTX 860 M was a Keplar version then it would have an older driver set which supported CUDA.  However the drivers may not be compatible with the Maxwell architecture GTX 960 M.

HTH

John EB

Hi

. . . . Why it is not compatible with Pro X7? . . . .

The GTX 960M is a faster version of the GTX 860M, however the GTX 860 M was available in two architectures - the older Keplar and the new Maxwell so the problem is in the drivers.

It GTX 860 M was a Keplar version then it would have an older driver set which supported CUDA.  However the drivers may not be compatible with the Maxwell architecture GTX 960 M.

HTH

John EB

Here are my settings. And i have errors using HA. So everything above 860m is not compatible with Pro X7?

Hi

In program settings when i check in import/export (hardware acceleration) playback i have black screen in videos. They are importing but there is no screen.

I presume you are saying that the preview window does not show a picture if you tick " Hardware Acceleration during H264 playback" in your third screenshot? Are you playing back H264 clips. What happens if you select the default codec in the boxes on the right of this window. In fact, better to reset the "Program Settings to default" in the file menu and then you should be using the Intel GPU and codecs right through the chain.

Does the second drop down in the Display Options > Preview in arranger give you the choice of your GTX960M. Sometimes you need to setup the use of a second graphics card in the Computer Bios.

The fact that Cuda ie. Hardware Acceleration will not be available with the Mainconcept Export, as John EB has rightly pointed out, should not affect HWA during timeline preview being used with either the Nvidia or Intel graphics.

Hi

In program settings when i check in import/export (hardware acceleration) playback i have black screen in videos. They are importing but there is no screen.

I presume you are saying that the preview window does not show a picture if you tick " Hardware Acceleration during H264 playback" in your third screenshot? Are you playing back H264 clips. What happens if you select the default codec in the boxes on the right of this window. In fact, better to reset the "Program Settings to default" in the file menu and then you should be using the Intel GPU and codecs right through the chain.

Does the second drop down in the Display Options > Preview in arranger give you the choice of your GTX960M. Sometimes you need to setup the use of a second graphics card in the Computer Bios.

The fact that Cuda ie. Hardware Acceleration will not be available with the Mainconcept Export, as John EB has rightly pointed out, should not affect HWA during timeline preview being used with either the Nvidia or Intel graphics.

I dont understand that :( sorry. Ok, on gtx 860 i could use CUDA (HWA) but now, on 960 cant. Ok, this is NVIDIA foult or Magix? I dont have problems with using CUDA on Premiere Pro with 960 gtx. I prefere Magix because of visual loock and speed of working (less consumption of RAM). I triend to open Pro X7 with Intel Graphic. I tried tu set in NVIDIA default Intel for Magix and when i check HWA there are errors. I dont know why. Without HWA videos are rendering too long for me ;( what i have to ckech in each box in setting program? i am confused now. thx

Hi Robert

I dont understand that :( sorry. Ok, on gtx 860 i could use CUDA (HWA) but now, on 960 cant. Ok, this is NVIDIA foult or Magix?

John EB explained that it is because the GTX860 possibly has a different earlier chipset that worked with the Mainconcept encoder that was supplied to Magix by MC but to my knowledge the Maxwell nor the Kepler chips  work for HWA with MC's encoder in Magix. Are you sure the HWA export on your earlier PC was actually using the Nvidia Card and not the Intel iGPU?

I dont have problems with using CUDA on Premiere Pro with 960 gtx.

I think Adobe built their own "Engine" to use Cuda, possibly with modifications as the chipsets changed architecture whereas Magix decided not to pursue the use of HWA via Cuda and have put their energies into working with Intel HWA which in my opinion gives better results quality wise.

;( what i have to ckech in each box in setting program? i am confused now. thx

".......reset the "Program Settings to default" in the file menu and then you should be using the Intel GPU and codecs right through the chain." Have you tried this and made sure the codecs in the right of your 3rd screen shot are set to "Default" which means the Intel codec. In your screenshot The Mainconcept codecs are selected.

Please answer my other questions also as it might help clarify your situation. You need to crop your screenshots as the details of the settings are too small to read.

Ss

Hi Robert

I dont understand that :( sorry. Ok, on gtx 860 i could use CUDA (HWA) but now, on 960 cant. Ok, this is NVIDIA foult or Magix?

John EB explained that it is because the GTX860 possibly has a different earlier chipset that worked with the Mainconcept encoder that was supplied to Magix by MC but to my knowledge the Maxwell nor the Kepler chips  work for HWA with MC's encoder in Magix. Are you sure the HWA export on your earlier PC was actually using the Nvidia Card and not the Intel iGPU?

I dont have problems with using CUDA on Premiere Pro with 960 gtx.

I think Adobe built their own "Engine" to use Cuda, possibly with modifications as the chipsets changed architecture whereas Magix decided not to pursue the use of HWA via Cuda and have put their energies into working with Intel HWA which in my opinion gives better results quality wise.

;( what i have to ckech in each box in setting program? i am confused now. thx

".......reset the "Program Settings to default" in the file menu and then you should be using the Intel GPU and codecs right through the chain." Have you tried this and made sure the codecs in the right of your 3rd screen shot are set to "Default" which means the Intel codec. In your screenshot The Mainconcept codecs are selected.

Please answer my other questions also as it might help clarify your situation. You need to crop your screenshots as the details of the settings are too small to read.

Ss

Hi ;) ok i did like u said. I think Acer use Intel graphic. Do i need check HWA  now on Intel?

It is normal that movie export so long time now? On my previous notebook it was during exporting "Mixing (HWA)..." Now is just "Mixing...". for example FHD 60 fps 28 000 kbit (5 minut of movie) was exporting 7 minutes on CUDA.. now... witch Intel over 18-20 minutes the same export. Normal? :( Thx in advance

when i check HWA in export i got error

Hi

Do i need check HWA  now on Intel?

Yes but only in the File > Export > Advanced settings window. Leave all the "Program Settings" check boxes for HWA at default.

Those times are probably "normal" for export with and without HWA respectively.

Your last screenshot concerns me a little - what is the format, frame rate and codec of your original material and what preset template are you exporting to? Are they significantly different?

Ss

Hi

Do i need check HWA  now on Intel?

Yes but only in the File > Export > Advanced settings window. Leave all the "Program Settings" check boxes for HWA at default.

Those times are probably "normal" for export with and without HWA respectively.

Your last screenshot concerns me a little - what is the format, frame rate and codec of your original material and what preset template are you exporting to. Are they significantly different.

Ss

I did like u said and it is all the same. When i ckech HWA even only in file export is the same. I have the latest Intel drivers. I think the problem is that this Acer is with 4K screen resolution. 

Hi

You did not answer my last questions about the format of the video file you are exporting to.

The only other thing that comes to mind is that laptops use Nvidia Optimus technology to automatically switch between the integrated and discreet GPU's and there have been discussions / problems with this in the past in this very lengthy thread: http://www.magix.info/uk/high-cpu-usage..when-using-effects.-preview-window-lags.knowledge.780621.html?sort=newest&limit=100

The outcome of that is that at the time 2012 Magix stated in one of those replies to the customer in the thread that their Video programs did not function properly with laptops with Optimus. The interesting thing there is that I saw some advertising material about the last version of MEP2016 or VPX7 (can not recall which) where they stated they had fixed these problems, so maybe MEP might function differently to VPX7.

The reason the Asus appeared to work where the Acer will not may be because Asus disabled or implemented Optimus differently.......

Hi

You did not answer my last questions about the format of the video file you are exporting to.

The only other thing that comes to mind is that laptops use Nvidia Optimus technology to automatically switch between the integrated and discreet GPU's and there have been discussions / problems with this in the past in this very lengthy thread: http://www.magix.info/uk/high-cpu-usage..when-using-effects.-preview-window-lags.knowledge.780621.html?sort=newest&limit=100

The outcome of that is that at the time 2012 Magix stated in one of those replies to the customer in the thread that their Video programs did not function properly with laptops with Optimus. The interesting thing there is that I saw some advertising material about the last version of MEP2016 or VPX7 (can not recall which) where they stated they had fixed these problems, so maybe MEP might function differently to VPX7.

The reason the Asus appeared to work where the Acer will not may be because Asus disabled or implemented Optimus differently.......

hi, i export mp4 (H264) 16 000 or 28 000 kbit in FHD 60 fps. i dont use preview window during export. 

Something strange happened. I turned on HWA in export settings like i did many times and now is exporting preperly and much faster. istead of 25 minutes (7 minutes export clip) it is 9 minutes. so it is working. But i dont know why :/ the CPU usage is not 100% like without HWA but 50-60%. It is ok, but why :) 

Good to see things are working. Let us know if you find out what made the difference!

Hi, again. So i changed my laptop to PC. i7 6700K, 16 GB RAM, GTX980. I know CUDA is not supported, but now the same material without Hardware Acceleration is rendering 3-4 time longer. Any help to speed up Magix? Or i have to leave it and change my rendering program? 

Thx in advance. 

Hi

Why are you rendering without HWA on this new machine? This is possible with the 6700K as it can use Intel Quick Sync HWA and it is very swift with the default codec selected. The default codec is very slow to render without HWA whereas the Mainconcept is very fast (without HWA) but I have not been able to render 1080 50p .mts material (same as yours) with the MC codec and Quicksync HWA as I get an error message.