Non-existent Support/Dead phone or full mailbox numbers

Offworlder wrote on 2/13/2017, 11:16 AM

The U.S. line +1 305-642-6300 is not working

The UK line +1 905-470-0400 went to someone's full mailbox and could not accept calls

It is Monday at 12:13pm EST, yet the +1 305-722-5810 main sales line says it is outside the company hours and disconnects. Guys what is going on here?

I need and will pay for Vegas 14 technical support for hardware crash issues however, if you don't have active numbers than the software is of little use.

Comments

johnebaker wrote on 2/13/2017, 1:28 PM

Hi

Please note this is a user forum not Magix support and you are posting in the wrong forum.

For Vegas products you should be posting here.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Offworlder wrote on 2/13/2017, 1:42 PM

Ah thanks, everything is not so Magix ically easy to nav