No video only audio after exporting

Laszlo-Farkas wrote on 2/26/2021, 1:48 PM

hello,

I have been succefully using this software to transfer VHS to PC however, now when I export a video, there is only a black screen with audio. While I am downloaing and in the preveiw everthing is fine (both audio and video) but when I have exported the file, it seems only the audio is saved.

Any suggestions on how I can fix this?

Setup:

1.) Video easy Rescue Your Videotapes! (Version 9.0)

2.) PC windows 10 Version 10.0.19042 Build 19042

System Type x64

i5-2310 Prcessor 2.9 Ghz

16 GB DDR3-SDRAM memory

GeForce GT530 with 1 GB dedicated memory

HDD 1.5TB

3.0 USB

 

Comments

emmrecs wrote on 2/26/2021, 2:11 PM

@Laszlo-Farkas

When you playback the file after importing it to your computer but before exporting it, do you see the video and hear the audio?

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Laszlo-Farkas wrote on 2/26/2021, 2:17 PM

Yes, I see the video and the audio when I've imported it into the editing stage and can veiw everything well in the preveiw box.

emmrecs wrote on 2/26/2021, 3:01 PM

@Laszlo-Farkas

To what format are you exporting the file and what Export settings are you using?

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Laszlo-Farkas wrote on 2/26/2021, 3:18 PM

Im not sure. It is the DVD quality and I believ it is an MP4 file.