Hello!

I recently bought RYVT 8th Edition (Red and white device), at first everything worked fine, but after an update of Win 10 the program refuses to capture any video. I have tried to uninstall and reinstall the program with the CD that came in the package, but no video. I have also tried to install a x64 driver, but the problem is still there. I have looked thru all the settings and tried every setting there is (In Sweden it´s PAL B). Also when I choose "MAGIX USB Videograbber 4 (WDM)" in the sound source (transfer window) There is no sound but if I change it to "Line (USB 28286 Device)" the sound is there, and when I then change it back to "MAGIX USB Videograbber 4 (WDM)" all of a sudden the sound is there !?!?. I have checked all the connections and it´s ok, but the red/white device doesn´t light up, I have tried different USB-ports also, but it´s the same result. Any suggestions?

My computer:

Intel(R) Core(TM) i5-7400 CPU 2 3.00 GHz

16GB RAM

Windows 10 (x64)

HDD: 2.2 TB