Comments

emmrecs wrote on 2/19/2021, 6:47 AM

@Svend-Carlsen

Welcome to the Magix user to user forums, so not a contact for any Magix staff and so we do not have other programs!

In order to have any chance of helping you we need a lot more information from you.

First, about your computer: please read this post and give us ALL the information requested there.

Then, please tell us about the format and source of the video files you are wanting to use in Video Easy. Please download and install the free MediaInfo utility, point it to one the files that has no sound and post the results of the Text view here.

With all that additional information we should be able to at least offer suggestions to you about how to overcome the problem you have.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam