"No recording has been found in your system"

Maria-Guerreiro wrote on 8/25/2018, 4:46 PM

Since 2009 i have de video software "Rescue your videotapes", the red/white version, Movies on DVD 7

In 2018 i bought a new computer with Windows 10 (64 bits).

Now, when i connect the VHS-C Panasonic movie camare, Windows 10 does not recognize it.

It says "No recording has been found in your system".

Can you help me?

Thank you.

Comments

johnebaker wrote on 8/26/2018, 4:29 AM

@Maria-Guerreiro

Hi

See this topic.

HTH

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Maria-Guerreiro wrote on 8/26/2018, 5:07 AM

Hello.

I did as you said, but it didn't work.

It shows this message:

"The Windows installer encountered an error: 0x80096002

The certificate for the signer of the message is invalid or was not found."

Thank you for your attention.

Maria Guerreiro

 

johnebaker wrote on 8/26/2018, 5:38 AM

@Maria-Guerreiro

Hi

. . . . Windows installer encountered an error: 0x80096002 . . . .

This error code means the software and/or the driver is incompatible with Windows 10.

There are 2 options:

  1. Upgrade to the latest version of Rescue your video tapes which is Windows 10 compatible and comes with a new and better USB capture device.
     
  2. Upgrade the capture device to one that is Windows 10 compatible and has 32 bit drivers available.
    Note: if you take this option you may encounter other issues with the program and still have to upgrade the program

HTH

John EB

Last changed by johnebaker on 8/26/2018, 5:39 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Maria-Guerreiro wrote on 8/26/2018, 6:10 AM

Hi

....Upgrade to the latest version of Rescue your video tapes which is Windows 10 compatible and comes with a new and better USB capture device....

I want to do this, but I can´t find the new version for sale in Portugal.
I'll have to wait until they return to the Portuguese market.

Thank you.

Maria Guerreiro

 

johnebaker wrote on 8/26/2018, 8:03 AM

@Maria-Guerreiro

Hi

. . . . I can´t find the new version for sale in Portugal . . . .

Is this the one you are looking for?

HTH

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Maria-Guerreiro wrote on 8/26/2018, 8:37 AM

Yes.

On the website the following message appears:

" The item you selected is currently unavailable".

MG

johnebaker wrote on 8/26/2018, 11:47 AM

@Maria-Guerreiro

Hi

I sent a query to Magix about the availability of the Portuguese language version.

HTH

John EB

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Maria-Guerreiro wrote on 8/26/2018, 12:40 PM

Obrigado pela sua atenção.

Maria Guerreiro