Hi,

You have not told us what burner you are using or how it is connected to your computer (eg built in DVD burner, External Burner, etc.)

So, first thing is when you got to the burn menue, you should see this screen

Make sure the burner you are using is listed here.  If not, then you need to go and find the SpeedburnR application.  You do this by doing a search on your C:\ drive and use the search term "speedburnr".  It should find the speed burn application.  The Icon should look something like this

Double click the application icon and you should see a screen like this

There may be a pop up, just click "continue on the pop up"

the next screen you should see will be this one

Now in the bottom right corner of the screen, click on "continue"

You should get this screen

Click on "advanced options"

Then go back and try to burn the dvd again

George