I have also tried setting graphics back to 100% but the PC and many programs including Photoshop Elements and Photostory become unusable because fonts become tiny. As they do with windows within programs and browsers. I wasted 1/2 a day trying settings to compensate for the 100% scaling but in the end had to put everything back as it was with scaling 150%. This setting means all apps programs and desktop are easy to see and use.
Hi David
You confirmed the CPU was:
. . . . Hi John The graphics driver is the Studio Version 565.90 and the Processor is 11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz 2.50 GHz . . . .
ie there is/are no suffix letter(s), in which case the CPU does have an Intel UHD Graphics 750 integrated GPU, a complete list of the 11700 series and their respective integrated GPU's, or lack of, is here.
Given Photostory cannot see the UHD 750, it would be listed in the Video mode options, check the computer's BIOS and ensure that the integrated GPU is enabled.
How to do this depends on the motherboard, consult the board manufacturer's support site for how to do this, and if of no help search Google for the term 'enable intel gpu with motherboard make model number'
HTH
John EB
Hi David
You confirmed the CPU was:
. . . . Hi John The graphics driver is the Studio Version 565.90 and the Processor is 11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz 2.50 GHz . . . .
ie there is/are no suffix letter(s), in which case the CPU does have an Intel UHD Graphics 750 integrated GPU, a complete list of the 11700 series and their respective integrated GPU's, or lack of, is here.
Given Photostory cannot see the UHD 750, it would be listed in the Video mode options, check the computer's BIOS and ensure that the integrated GPU is enabled.
How to do this depends on the motherboard, consult the board manufacturer's support site for how to do this, and if of no help search Google for the term 'enable intel gpu with motherboard make model number'
HTH
John EB
Thank you John I had seen the specification indicated the CPU had some GPU listed against it but it didnt register that it really did have it. Do you think enabling it will improve the situation or could it cause conflicts.
Hi David
You confirmed the CPU was:
. . . . Hi John The graphics driver is the Studio Version 565.90 and the Processor is 11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz 2.50 GHz . . . .
ie there is/are no suffix letter(s), in which case the CPU does have an Intel UHD Graphics 750 integrated GPU, a complete list of the 11700 series and their respective integrated GPU's, or lack of, is here.
Given Photostory cannot see the UHD 750, it would be listed in the Video mode options, check the computer's BIOS and ensure that the integrated GPU is enabled.
How to do this depends on the motherboard, consult the board manufacturer's support site for how to do this, and if of no help search Google for the term 'enable intel gpu with motherboard make model number'
HTH
John EB
John I have just reinstalled Photostory 2025 and have updated to version 24.01.192 (UDP3) (My last installed version was a trial version which expired about 3 weeks ago.
This version now seems very stable so far. I have deliberately tried to get it to fail by deleting batches of photos 20 plus at a time, replacing them, reordering them in large numbers (20 plus), adding deleting text and audio anything I can think of to put the PC under stress. So far the program has been performing without a hitch.
Question
When did the update become available and could it be why so far I have no problems.
Hi David
The latest patch must have been released recently these are the fixes:
Changes - Version 24.0.1.192:
Looking at these, this may have cured the issues you were having.
Hi David
The latest patch must have been released recently these are the fixes:
Changes - Version 24.0.1.192:
- Optimization of the generation of subtitles
- Localization adjustments
- Message when the language to text quota is reached
- Crashes in connection with .tif files fixed
- Fixed misbehavior when importing, moving, cutting or deleting a part of the video in storyboard mode
- Fixed misbehavior during AV1 export in combination with NVIDIA GeForce RTX 40xx
- Compatibility adjustments when using photos from the IPhone 15 Max
- Bug fixes for HDV recording
- Various stability optimizations
Looking at these, this may have cured the issues you were having.
Yes John the fix list is quite substantial so I am living in the hope its fixed the crash and freeze problems I have had. I will keep you updated on any issues I might have and if I dont have any will confirm the fix in 2-3 weeks from now. Thanks for all your help David
Hi David,
.....I have just reinstalled Photostory 2025 and have updated to version 24.01.192 (UDP3). My last installed version was a trial version which expired about 3 weeks ago.....
The expired trial version Photostory 2025 is / was your biggest problem. After you purchased Photostory 2025, you received a P3 serial number via the order confirmation email. With this obtained P3 serial number you could have activated your trial version and registered it to a fully working Photostory 2025 version. After that you could have updated to the latest version via help.
Anyway, by reinstalling Photostory you now have a properly working version installed. I wish you much success with putting together your slideshows.
Best wishes,
Rob
Thanks Rob I only uninstalled the trial version because I had a project to finish and I was fed up with the program freezing and so I resorted to the stable 2023 version. When the upgrade to 2025 version came down in price and as I had no urgent tasks I decided to try it again. Photostory 2025 seems to be fixed so fingers crossed it will behave for me.
Hello David,
If I read it correctly, you were putting together an MVP project in the trail version 2025 and you got tired of it because it kept crashing. It is certainly possible that you had problems with this trail version, because a trail version has several shortcomings. For example, you can only export / burn 3 minutes. Also, not all codecs are activated and as far as I know only the standard transitions etc. are available. You did well to reinstall your old trusted Photostory 2023. Now that you have purchased Photostory Deluxe 2025, everything can be used without restrictions.
One more thing, I also read somewhere that you have installed the Nvidia Studio drivers version 565.90. Magix Germany advises installing Nvidia Geforce Game Ready drivers. See this link under the heading Nvidia: How to keep your video drivers always up-to-date.
If you still experience problems with Photostory Deluxe 2025, I would recommend that you uninstall the Studio Drivers and then install the Game Ready drivers.
Best wishes,
Rob
Thanks for that Rob. Over the years when I have had issues with previous Photostory versions I have experimented with both Studio and Game Ready drivers. I found virtually no difference between the two, although the Studio Driver had the edge when I came to full screen preview. It is a year or two since I experimented so next time an update is due I will install the game Ready version and see what happens.
Hi Everyone I have just been notified of another update 24.0.1.196 which I have just installed and as soon as you load the program you see something has changed for the better. The splash screen which could take several seconds to appear is there in an instant and the program and project load very very quickly, almost as quick as my 2023 version loaded. Lets hope the program responds a little quicker in use.
Hi
Thanks for the heads up.
Interesting that it has sped up your startup, the patch only contains one fix which would suggest there was a language setting issue:
Changes - Version 24.0.1.196:
Localisation adjustments feedback button
John EB
I rather think there was more to that update than they are saying. Unlike yesterday before the update it would take probably 30 seconds or more to have the program started along with a small project loaded. There were times it was taking so long for a project to load I wondered if it ever would. Today after the update from double clicking the Magix icon to having a project fully loaded is about 12 seconds. Large projects about 20 seconds. I call that a real improvement. The first thing I notice is the splash screen is there in an instant where before it took several seconds to appear.