OK, so what is your question? There is no way the software could cause your CD drive to stop working. Have you tried putting in another CD to see if that one plays? We need more information in order to help you.
i decided to take software out and it still did not work and so ended up fixing it but know i wondered if
that was the cause . i have window 7. i tryed doing the fix while the software was in and it would not fix it was like it was not seeing my drive for my cdrom. . thanks