This morning, I had movie studio 15. I wanted to simply split video and audio, couldn't do it, then discovered I also couldn't link to my audio editor as the option to link was missing in options, so I thought I'd upgrade. I assumed movie studio 2022 platinum was the version with absolutely everything in it, as the upgrade page said it included a ton of video content, so I thought it was a good deal. I chose the one-off annual payment instead of the subscription as I generally don't like subscriptions.
After a few hours downloading, installing, configuring....I now have a movie studio platinum 2022 which doesn't have the timeline section at the bottom where you see the audio and video tracks. It also does NOT have the content the upgrade page said it would have ( when I click magix content, it takes me to a page where I login, and it tells me the content is only for subscribers of video plus, video deluxe or something, and Movie studio platinum WHICH IS WHAT I BOUGHT !!! ). I paid more than the subscription price, so if I'm gonna be excluded from this, even though I paid more, then I want a refund.
On top of that, I've spent ages trying to find a direct contact link so I could message the contents of this post to Magix support, but everything led me here, so I'm making this post....very disappointed in this software, which is NOT the all singing all dancing software I thought I was paying for, and I don't even know if this will be seen by Magix support. Feel like I've wasted the entire day with this.
I'm using windows 10 64bit
Can anyone help with this ??