hi, i just bought music maker 15 premium download. i registered it but after i activated it all it let's me download is content pack 1. it won't show me 2,3,and 4. also, why does it say trail when i bought it. can you please help me with this content problem.
After you buy you will be given an activation code to use...it should change the title to "MM15 premium download version". If not, it's possible it hasn't activated properly. You need to be connected to the net when activating as it downloads a small file. make sure you have typed in the code rather than cut and paste
Install content pack 1 by double cicking the file, it should install automatically and it can take about 5 mins to install.
re start MM15. In the splash screen that pops up - click on Download Soundpackets. you'll be taken to a web page where all 4 content packs are available to download. They are big files. Download them but make sure you install them in order from 1-4
What anti-virus software are you running? Something is clearly blocking the activation, if the program doesn't switch from trial mode to full mode upon entering the serial.
The problem with the missing content downloads is just a direct consequence of this primary activation problem. Until you have successfully activated the product, it might not show the full version content downloads, or you will at least not be able to install them properly.