Comments

johnebaker wrote on 10/6/2023, 6:55 AM

@Matthew-Robinson

Hi

This is a user to user forum, not Magix Support

You need to contact Magix by email to infoservice@magix.net.

HTH

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

SP. wrote on 10/6/2023, 6:56 AM

@Matthew-Robinson You could download and install the free 30 day trial non-subscrption version of your software, if you need to access the software now. The problem is, that the export length might be limited.

Next, please contact sales support at infoservice@magix.net but it will take some days until you get a response.

Matthew-Robinson wrote on 10/6/2023, 6:58 AM

Cheers John, I have sent an email

Matthew-Robinson wrote on 10/6/2023, 7:00 AM

@SP. I did try this but there is a watermark on the render which won't be acceptable, thanks for your help though

SP. wrote on 10/6/2023, 7:06 AM

@Matthew-Robinson Alternatively, buy the full license. It should cost the same as a yearly subscription or even less.