@JohnFery-Jame Try the following. Open the Windows accessibility settings and disable the text cursor indicator.

Thank you for the response, by default Text cursor indicator is off or disabled. upon launching the app i only can click once and it will freeze 2-5 minutes and I can click or browse once and then it freezes again.

please help rectify

thanks

John Fj

@JohnFery-Jame Do you restart your computer regularly? I recommend that. Also try to install all pending Windows updates. Sometimes Windows will install only parts of updates. This can impact your program negatively.

yes, windows is updated just that Magix Music maker become unresponsive after a few mouse clicks

@JohnFery-Jame And you restarted the computer via the Restart option? We just need to make sure it's not a problem caused by not restarting the computer for months.

yes.. already tried. restart a few times but no luck. Shut down and turn it on again, the problem persist.

@JohnFery-Jame

Assuming you mean that you quite literally Shut down (your computer) and turn it on again that is NOT a restart that @SP. is encouraging you to do, sorry.

To carry out a restart, using a right-click on the Windows Start icon, choose "Shut down or sign out" and on the screen that opens choose "Restart". This is the means by which Windows automatically resets all its drivers etc. Choosing to "Shut down" actually saves everything as it was at the time of shutting down and then, when you start your computer again it restores everything exactly as it was when you shut it down, which is NOT what you are being advised to do.

Jeff
Forum Moderator

thank you for the advice or instruction on how to "restart Windows properly " I am pretty aware I did it properly. in windows 11, Start button> Power> restart.. nothing changes to the Magix Music maker. I can open the program. after few clicks of the mouse, it becomes unresponsive.

@JohnFery-Jame Are you able to get into the program settings? Close the welcome screen, go to File > Settings > Program Settings > Audio MIDI. Select Music Maker ASIO as your audio driver. Click on the Advanced button to open the driver settings and select your audio input and audio output. In case you want select the audio output of your graphics card to your monitor I would highly recommend against it. Better select the standard Realtek Audio output and connect speakers or headphones directly to the computer. Set the buffer size to something hig like 2048 samples. This will reduce load on your computer.

I can access Program Setting even though I have to wait 3 to 5 minutes between every mouse click. Just accessing the Program setting menu takes about 25 minutes. All setting as advice but had no luck. still lagging.

I have no idea what the culprit was or what I had done wrong.

@JohnFery-Jame This definitely sounds like the text cursor problem, you already tried to solve by disabling the text cursor indicator.

Since it is already off and it didn't help, you can try something different: some users reported that this was caused by apps running in the background, for example apps that access text like screenreader apps, writing assistance apps, programs that access the Windows clipboard, even antivirus apps.

It can help if you run Music Maker as administrator Windows by right clicking on the program icon. If this doesn't work you need to find the program running in the background and close it.

For example, apps like TextExpander, ProWrtingAid or Comodo Antivirus were named by users, and after closing them Music Maker ran completely fine.