looking to cancel all software, and request refund

Joseph-Messineo wrote on 10/25/2021, 9:50 AM

Purchase Photostory 2021 or 2022

I have been charge 3 times of $39.99, looking for contact number to refund all charges and canceling software.

thanks joe messineo

account is under my email: Email address removed by Moderator

Comments

emmrecs wrote on 10/25/2021, 10:57 AM

Welcome to the Magix user to user forums, so not a contact for any Magix staff and personal information, like your email address, should never be posted to a public forum like this one. Hence I have edited your post.

Magix' Full Terms and Conditions, including about how to request cancellation of a software order, can be found here.

You say you have been charged 3 times of $39.99. That would imply you have ordered the software three times. Is that correct? If so, why? Exactly what problems have you experienced with Photostory? There are a number of experienced users who post here who may well have been able to help you resolve those problems.

Jeff
Forum Moderator