It seems alot of people are having trouble recording DVDs with Magix Photostory. What are some of the fixes for it?

sheilasmithwick wrote on 12/30/2015, 7:38 PM

Well, now mine is not working again! I used a burn patch from the Magix website last time and it worked one time.

Something bad wrong with Magix Photostory.  I guess I will have to get a new program.  I really don't want to. I love Photostory most of the time!

Sad face....

 

Comments

johnebaker wrote on 12/31/2015, 3:48 AM

Hi

  1. Are you getting the same error messages as before?
     
  2. What is your Windows version?
     
  3. If Windows 10 was it an upgrade from 7 or 8?
     
  4. If an upgrade was Photostory installed before the upgrade?
     
  5. If you use the Image Recorder option in the Burn dialog, instead of the DVD burner, does the burn complete OK?
     
  6. Can you post the error log again for the last burn?
     
  7. Have you installed any other software since the last burn was OK?

John EB

 

Last changed by johnebaker on 12/31/2015, 3:48 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

sheilasmithwick wrote on 12/31/2015, 6:06 PM

1.Are you getting the same error messages as before?

No, now it says that no DVD recorder detected. 

2.What is your Windows version?    8
 
3.If Windows 10 was it an upgrade from 7 or 8?  N\A

4.If an upgrade was Photostory installed before the upgrade? N\A

5.If you use the Image Recorder option in the Burn dialog, instead of the DVD burner, does the burn complete OK?  I had never even seen the Image Recorder before this.  But it gave me the option, so I took it.  It worked, so push come to shove, I can do it that way. 

6.Can you post the error log again for the last burn? I think it is on another question I posted.

7.Have you installed any other software since the last burn was OK? No, I haven't. 

You are awesome!  Thank you for taking the time to try to help me!  I am just disconcerted that I am having so much trouble.  I have already purchased the 2016 version, but did not want to download it until I finished this DVD - I didn't want to have to fix things that were incompatible with the 2015 version. 

I have finished the DVD, and have a copy now, so I can burn more copies with my desktop.  I am not going to worry over it for a few weeks.  Around the 1st of March, I will start a new DVD and will see what happens with the 2016 version. 

Thanks again for trying to help me. I may have to call on you again in a couple of months, so don't waste time on me now.  :)