Invalid recording sample rate

Stephen-Jordan wrote on 6/23/2021, 3:16 PM

I want to use Video Easy to transfer VHS recordings to my Windows 10 laptop. I can see and hear the video in the preview window when I play back but when I click on the Transfer Video to Computer" button, I get the error message below:

The recording device does not support the audio sample rate you have set (48000 Hz).

Please switch to Advance Mode and then select User defined as the record format setting. The dialog for
  96000, 96000, 96000 [Hz].

I follow the instructions and do not see an option for 96000 Hz in the audio pulldown menu.

What is the Is fix for this?

 

 

Comments

CubeAce wrote on 6/23/2021, 3:44 PM

@Stephen-Jordan

Hi Stephen and welcome to the user to user forums.

You have it back to front.

The audio card settings (RealTeK or similar) needs to be adjusted down to 48kHz because it is currently set to 96kHz. Then the program setting of 48kHz should work.

Ray.

 

 

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