In MAJIX Photostory Deluxe 2014, why does preview window randomly go blank (will not recognize photos)?

ronjon87 wrote on 1/4/2014, 4:27 PM

Preview window has randomly been going blank (white space) and I can't seem to reset it to preview ethe exisiting slideshow without exiting application and restarting Photostory.  Any idea what triggers this phenomenon and how I can recover without having to close out Photostory?  Thanks in advance for any assistance.

Comments

johnebaker wrote on 1/5/2014, 3:52 AM

Hi

What is the source of the photos?

Are the photos all the same format eg jpg, bmp, png etc?

John

Last changed by johnebaker on 1/5/2014, 3:52 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

ronjon87 wrote on 1/5/2014, 9:30 AM

John,

They are all JPEG files.  Its more of a nuisance (need to quit and re-enter) versus anything else.  I don't know if its laptop related whereby there is periodic trouble loading all the pictures.  It happens through phases where it can be fine for a few hours.

Thanks,

Ron