Incredibly frustrating...can't import .mov files into projects anymore. Why? All I get is some grayscale version of the perfectly fine .mov. I saw some response to download this Quicktime alternative but that does absolutely nothing. Any one else have this issue and how do you fix it?
Hi.
Mov. is a proprietary Apple wrapper either containing H265 or H264 information within them. Most mov files that have h264 (MP4) information within them should be able to be read by the old Quicktime app or the Quicktime alternative app although all you need is the wrapper part and not the whole app.
Apple has never really wanted their images or video to be edited on any Microsoft based software and want you to edit on a Mac. They rarely (Think never since the last QuickTime for Windows was released) share their wrapper information with third party software developers unless the program is made to run on their OS. So, if your files use older mov wrappers then they will work, Even Pro res as long as it doesn't go to 10 bit. Those files will look greyed out and messy on the timeline but should look OK in the preview monitor and export OK. If however you are using a newer iPhone on higher quality settings or a new camera that is using the Mov format you may be out of luck and need to convert the files using Handbrake before they can be imported.
Ray.
It is a pity that Magix staff don't read these posts, because the specs say their programs support import of MOVs.
I have Quicktime itself installed from this page and can open even the current iphone MOVs:
https://support.apple.com/kb/dl837?locale=en_GB
Interestingly, on that page Apple says that MOVs are supported by Windows now (and by every other media program on a computer). Magix is the one at fault.
I don't recommend using Handbrake because it re-encodes the video and audio, wasting time and incurring quality loss, however slight.
AVIDemux can be used to convert the MOV wrapper/container to MP4, which Magix will import, without re-encoding and is super fast. Use the default Video-Copy, Audio-copy settings and set the Output format to MP4 Muxer.
There may be other codec options but I'll need to research that.
@cmichael52, @CubeAce, @AAProds
Hi
MOV is a container file format which can have various encoding formats for video and audio, h.264 and h.265 have been mentioned above, however there are also other formats, 3 being JPEG, PNG and Prores encoding of the video - that latter supporting Alpha channel.
. . . . Most mov files that have h264 (MP4) information within them should be able to be read by the old QuickTime app or the Quicktime alternative app although all you need is the wrapper part and not the whole app. . . . .
Quicktime is not required for h.264 or h.265 encoded video with AAC or AC3 encoded audio - this is the 'native' MOV support the program has built in.
For the JPEG and PNG encoded video formats, QuickTime or QuickTime Alternative are required.
The Prores format may be supported by older versions of Video Pro X, IIRC it was not supported in VPX13 nor in the current version 14.
HTH
John EB
Forum Moderator
A lot of my Boris stuff exports as ProRes, I think they all load into MS2023 with the grey timeline as @CubeAce mentioned but they work & export fine,
I was going through them & creating some new ones, 422 & 444, with/without Alpha,
This one is interesting, exported with Adobe Media Encoder
It plays fine on the timeline, export as MPEG-4 I get this msg but the file does export fine 🤷♂️
This is the file if you want to try it https://drive.google.com/file/d/19wOJXo4eTVtD-D6Gv6dcxe_4SxDXE3gE/view?usp=sharing
PS. this is the orig Particle Illusion ProRes 444 that exports without the error msg 🤷♂️ https://drive.google.com/file/d/1XFstrXTIZPVMkfkkR-Ovw9w4SAhabIiC/view?usp=sharing
@Former user
Hi
. . . . ProRes, I think they all load into MS2023 with the grey timeline . . . .
MS 2023 and previous MEP versions do not support all Prores encoded video, VPX did, however there is no mention of it for VPX14.
I cannot test your files at the moment as I am on a slow Internet connection again 🙁, I will be back on a fast connection in a few days.
John EB
Incredibly frustrating...can't import .mov files into projects anymore.
Can you expand on "anymore". What, if anything on your system, has changed? Updated version of VPX? Different source of your MOVs (new camera)?
Details of the MOVs you are having trouble with would help: you can use the Mediainfo program to open a file. On the View menu, choose Tree, then copy and paste all that text. It will give details of the codecs involved.
It would also help if you could share a short offending clip on Google Drive, Dropbox or similar.