I registered my PhotoStory and never received my Auth. Code permmiting CD Burn.

jimuep wrote on 7/17/2008, 7:52 PM

I spent 6 hours working on my daughters wedding pictures for their
first anniversary surprize and my software redirects me to the
Magix website asking for my Authorization code when I try to burn
the DVD or CD. I have been trying for a week to call Miami and
get getting hung up on before anyone answers using the Auto
answer menu #5.

Comments

ralftaro wrote on 7/18/2008, 5:03 AM

Hi there,

What you require is the MPEG-2 codec activation for the program. You can perform this free activation via the "Help" menu -> "Activate additional functions" sub menu -> "Update MPEG-2 codec" option. You need to be registered for this to work or you will be prompted for registration. If a code was supposed to be e-mailed to you, but you don't seem to receive it, please make sure that you registered under your correct e-mail address and check your e-mail provider's/client's spam filter settings and spam folder to see whether the code possibly ended up there. If you're still having problems, get in touch with Magix support or sales via e-mail:

support.magix.net/magix_relaunch/php/page.php

I hope this helps.