Hello,

Could you please let me know which version of ACID you are using and your operating system? On the splash screen, while loading, can you tell if it get's stuck when scanning a particular VST? If possible, please attach a screenshot of the loading screen so I can better help you troubleshoot. You can also create a support ticket using this link: https://support2.magix.com/customer/index.php

Best regards,

Bea