I cannot open Magix Photostory 2013 deluxe .

pandaman wrote on 7/12/2014, 11:40 AM

I changed my security to AVG and when scans have been done AVG has isolated and removed an exe file Magix/default/Rn5c3260.  Despite removing and reloading my Magix software, every time a scan is done it removes this particular file with the result that Magix won't open. Help please. I have windows XP and Magix has worked without problems until AVG was loaded.

Comments

johnebaker wrote on 7/12/2014, 3:37 PM

Hi

You should be able to add an exception in AVG not to delete that file - you need to look in the AVG support forums for how to do this.

HTH

John

Last changed by johnebaker on 7/12/2014, 3:37 PM, changed a total of 1 times.

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pandaman wrote on 7/13/2014, 3:00 AM

Thank you John.  I will give it a try.