Comments

johnebaker wrote on 5/19/2020, 2:38 AM

@leo_doyle2002

. . . . How to turn on Hardware Acceleration when creating Mp4 . . . .

We need more information on your computer specification - see this topic for details of what is required.

In general for Hardware Acceleration (HWA) Photostory VR requires an Intel processor with integrated GPU (iGPU), if you have an AMD processor HWA will not be available to you.

If you have a NVidia or AMD graphics card installed with an Intel processor then the iGPU may be disabled.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

leo_doyle2002 wrote on 5/19/2020, 10:28 PM

I have the details but it is in pdf format how do I upload that

 

leo_doyle2002 wrote on 5/19/2020, 11:12 PM

Windows 10 Home (x64) Version 1809 (build 17763.1217) Install Language: English (United States)

ASUSTeK COMPUTER INC. G75VX 1.0
2.40 gigahertz Intel Core i7-3630QM

NVIDIA GeForce GTX 670MX

MAGIX Software - Photostory Deluxe version 17,1,3,142 (64-bit)

MAGIX Software - Photostory Premium VR version 18,2,1,42 (64-bit)

leo_doyle2002 wrote on 5/20/2020, 12:27 AM

leo_doyle2002 wrote on 5/20/2020, 12:28 AM

Above is the message I get when exporting to MP4

johnebaker wrote on 5/20/2020, 3:14 AM

@leo_doyle2002

Hi

You will notice I have removed a couple of posts and combined the information and removed superfluous data from the other. There is no need to create multiple posts in the same topic - the input box is capable of holding very long posts with images, short video clips and text in the one post.

It would help for future reference, if you put your computer and software details in your Signature - see mine for an example.

The important data for the issue you are having is:

Intel Core i7-3630QM, NVIDIA GeForce GTX 670MX

The Intel processor does not have a suitable integrated graphics chip - HWA requires a 4th generation or later processor and the GTX 670 cannot not be used.

John EB
Forum Moderator

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.