How to perform updates to Update Service

Deborah-Bailey wrote on 5/7/2022, 9:05 PM

Product is Web Designer Premium 19.0.0.63990 running in Windows 11 Home on a Dell XPS Desktop. When I start Web Design Premium, I get a pop-up that asks me to "Renew the Update Service - Installs the latest version of the Update Service for your software - Start Installation." When I click on Start Installation, I get a Windows pop-up that asks me if I want to "allow Update Service to make changes to your device". When I click YES, the Windows pop-up goes away, and nothing appears to happen other than Web Designer continues to run. Is there some permission in Windows 11 that I need to set to allow Update Service to run? I'm rather new to Windows 11.

Comments

PATIENT-X wrote on 5/7/2022, 9:37 PM

@Deborah-Bailey

Hello, welcome

I believe Magix are aware of this issue, please raise a support ticket following the guideline here step by step.

If no response contact infoservice@magix.net

Stephen

Forum Moderator

 

Pc self build by me.

Azza Pyramid 804 case

Intel Core i5-13600K Processor 3.5GHz

Kingston FURY Beast 32GB (16GB x 2) 4800MHz DDR5

Geforce RTX2080 Founders edition

Firecuda 530 1tb SSD Nvme

Team Group T-FORCE DELTA MAX RGB LITE 2.5" 1TB SATA III

Corsair RM1000x 80 PLUS Gold Fully Modular ATX 1000 Watt Power Supply

5in LCD Screen

Lian Li UNI SL120 V2 triple fans

MSI Meg Unify Z690 motherboard