how to import videos

oldsagh wrote on 12/16/2013, 9:36 AM

I have tried over and over again to import videos from my videorecorder. My only results are to see a nice blue screen, everytimer I try.

I believe I have followed the instructions about connection carefully, but I only recieve this beautiful bluecoloured screen.

My pc is only to years old I use windows XP, my videorecorder is a Panasonic.

My software is new: MAGIX Video Saver (Windows)

(ART4017218782174)

Best regards

Oldsagh

Comments

gandjcarr wrote on 12/16/2013, 4:15 PM

Hi,

Which version are you running?  The current version does not claim to support Windows XP.  This from the specifications on the Magix web site

Supported operating systems

    Microsoft Windows 8 (32-bit and 64-bit)
    Microsoft Windows 7 (32-bit and 64-bit)
    Microsoft Windows Vista (32-bit and 64-bit)
    Microsoft Windows XP (32-bit)

If you are running XP 64-bit it is likely not supported.  Also what capture device are you using and does your system recognize it.  You may need to update the capture device driver.

George

oldsagh wrote on 12/23/2013, 6:37 AM

Thank you for your help.

I have changed from  Microsoft Windows XP (32-bit) to Microsoft Windows 8 (32-bit and 64-bit).

I have not got the time yet to try again to recieve because of the Christmas preparing, but in few days I will make a new try with my newly installed Windows 8.

Best regards and merry Christmas

Oldsagh