There seems to be a lot of users having the same problem. I too am frustrated . I have done the software update been directed to the 2000 sounds link , entered my code , pressed checkout and the page as jumped straight back to the code link !!! . Tried catooh customer support and that page as a security box , you know the one where you type in what you see , but where is the box to type into ? absolutley the worst software support i have ever encountred Magix sort it !!!