how do i de-install photo story on dvd 2013 deluxe /also i am asked for my security code- is this my password?

ray.raymondrobson wrote on 7/30/2014, 4:49 AM

we are having problems with photostory on dvd 2013 deluxe and have been advised to de-install it and try to re-install it.How do you de-install it? also, ikeep getting asked to put in my security code-is this my password ??  

thanks

ray

Comments

johnebaker wrote on 7/30/2014, 2:38 PM

Hi

Not a lot to go on, however I would not think this is coming from Photostory and I suspect that it is a Windows prompt asking for your administrator password on the PC because you are using an account which is a standard user and does not have administrator rights or you have  User Access Control (UAC) turned on, in either case you need to supply the password you use to logon the computer..

More information would be helpful and also a screen shot of the message dialog box - cropped down to show the message dialog box only.

John

 

Last changed by johnebaker on 7/30/2014, 2:39 PM, changed a total of 3 times.

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