HostNotFoundError due to simplitec.com AutoUpdate

PJPycroft wrote on 4/4/2021, 2:09 AM

On some occasion I get pop error - NetworkError "HostNotFoundError" and with
https://services2.simplitec.com/autoupdate/api?program=mx_netsync&program-version=3.0.0.57&program_language-en_ll

Host services2.simpletec.com not found

It is do my desktop PC, when powered up and then log on quite quickly - it there is any way to delay this happens for AV & VPN software to complete its scan / connection. Then simpletec to start for its connection in a delay action.

Comments

albeber wrote on 3/20/2023, 12:20 PM

It's a too long time that when I switch on my PC come out "Host services2.simplitec.com not found". What is it and what I have to do for eliminate that inconvenient? Thank you very much.

johnebaker wrote on 3/20/2023, 2:20 PM

@PJPycroft, @albeber

Hi

The error message is coming for the Magix Cloud Import feature it cannot be started, it is probably blocked by the PC's Antivirus program.

You can uninstall the program which will appear in Apps, Installed Apps in the Windows settings as Magix Cloud Import, Update Notifier, Magix Connect, Connect or Network Sync, depending on the version of Photostory you have installed.

HTH

John EB
Forum Moderator

Last changed by johnebaker on 3/20/2023, 2:21 PM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.