Help transferring license from old PC to new one

Guy-Hamenachem wrote on 12/8/2021, 3:00 AM

Hi,

 

I have Xara Designer Pro X11 on an old computer. I am currently transferring everything to a new PC, and I'm having trouble with Xara. I don't know where to re-download it, or how to transfer the license I already have to a new computer. I don't even know my license number or anything like that because the person who registered it no longer works here and hasn't kept documentation. Is there a way to find out something like my license number inside the software so I can re-register it? I also don't have access to the Magix account that license is registered to since the email used to sign up for it has been axed by my employer, though I think I know what it was. This license was bought around 2016, if that helps.

Comments

johnebaker wrote on 12/8/2021, 4:29 AM

@Guy-Hamenachem

Hi

As this is a business installation I would suggest you contact Magix at infoservice@magix.net

HTH

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Guy-Hamenachem wrote on 12/8/2021, 4:33 AM

@Guy-Hamenachem

Hi

As this is a business installation I would suggest you contact Magix at infoservice@magix.net

HTH

John EB
Forum Moderator

Hi John, It's been a nightmare trying to find a phone number or email to actually contact with this, so thank you.