Comments

browj2 wrote on 5/20/2022, 11:36 AM

@John-Terry9681

Hi,

That is not a nag screen, that is telling you that there is a patch available. I updated the other day. I don't know why it's in German. I have a similar problem on one computer, the other gives me English.

Just update now by clicking on the bottom right.

John CB

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John-Terry9681 wrote on 5/20/2022, 12:30 PM

@John-Terry9681

Hi,

That is not a nag screen, that is telling you that there is a patch available. I updated the other day. I don't know why it's in German. I have a similar problem on one computer, the other gives me English.

Just update now by clicking on the bottom right.

John CB

Thanks for the clarification. I wouldn't know it is not a nag screen (Magix loves them) because while the program itself is in English, ALL of my messages are in German - a language not known to me.
My point stands, in the Help menu there is a language selection entry with only one option - you guessed it, German. Frustrating..........

PATIENT-X wrote on 5/20/2022, 1:08 PM

@John-Terry9681

Hello, welcome

I would contact infoservice@magix.net which you will get an initial auto response with a ticket number, if you do not get a proper response within a couple of days, use the same ticket number provided to contact them.

Stephen

Forum Moderator

Last changed by PATIENT-X on 5/20/2022, 1:09 PM, changed a total of 1 times.

Pc self build by me.

Azza Pyramid 804 case

Intel Core i5-13600K Processor 3.5GHz

Kingston FURY Beast 32GB (16GB x 2) 4800MHz DDR5

Geforce RTX2080 Founders edition

Firecuda 530 1tb SSD Nvme

Team Group T-FORCE DELTA MAX RGB LITE 2.5" 1TB SATA III

Corsair RM1000x 80 PLUS Gold Fully Modular ATX 1000 Watt Power Supply

5in LCD Screen

Lian Li UNI SL120 V2 triple fans

MSI Meg Unify Z690 motherboard

 

 

John-Terry9681 wrote on 5/20/2022, 1:16 PM

@John-Terry9681

Hello, welcome

I would contact infoservice@magix.net which you will get an initial auto response with a ticket number, if you do not get a proper response within a couple of days, use the same ticket number provided to contact them.

Stephen

Forum Moderator

Due to time constraints, I elected to completely uninstall version 19, reboot, then do a fresh install choosing English as the preferred language. This appears to have solved my problem, I'll know for sure the next time the program prompts for an update.

PATIENT-X wrote on 5/20/2022, 1:56 PM

@John-Terry9681

Hi

Glad you got it sorted.

Stephen

Forum Moderator

Last changed by PATIENT-X on 5/20/2022, 1:57 PM, changed a total of 1 times.

Pc self build by me.

Azza Pyramid 804 case

Intel Core i5-13600K Processor 3.5GHz

Kingston FURY Beast 32GB (16GB x 2) 4800MHz DDR5

Geforce RTX2080 Founders edition

Firecuda 530 1tb SSD Nvme

Team Group T-FORCE DELTA MAX RGB LITE 2.5" 1TB SATA III

Corsair RM1000x 80 PLUS Gold Fully Modular ATX 1000 Watt Power Supply

5in LCD Screen

Lian Li UNI SL120 V2 triple fans

MSI Meg Unify Z690 motherboard