Hello!

I've bought MAGIX USB video converter, and I'm disappointed. Every time I press finish movie and export in MPEG-4 it goes until 100% and 1 seconds remaining and the program crashes. Leaving me with a corrupt file. When I export in MPEG-2 there are no problems. Sometimes out of luck I manage to export in MPEG-4, but it happens very rarely. All my drivers are also up-to-date.

Product: MAGIX Video easy Rescue Your Videotapes!

Version: 7.0.1.12 (UDP3)

Processor: AMD Ryzen 9 5900HX with Radeon Graphics 3.30 GHz

Graphics Card: NVIDIA GeForce RTX 3080 Laptop GPU 16 GB

RAM: 32,0 GB

System Type: 64-bit operating system, x64-based processor

OS: Windows 10 Home 21H2