Error on buying, credit cards.

Tony-Fantini wrote on 1/14/2023, 6:21 PM

For months, and many credit cards, when I try to purchase sound pools. I get "an error has accured." (Something like that). I have $$ to spend for sound pools. I can get the free ones no problem but frustrated on purchasing.

Comments

SP. wrote on 1/15/2023, 2:23 AM

@Tony-Fantini Your credit card providers needs to support two-factor-authentication. Is this the case?

Tony-Fantini wrote on 1/15/2023, 4:19 AM

No, I use Visa or/and Mastercard. Tried on this PC, and one at my office I play around with. I use those prepaid mastercards/visa. They seen to do fine on other products elsewhere. But not on Magix.

emmrecs wrote on 1/15/2023, 8:41 AM

@Tony-Fantini

I don't think prepaid cards can be used for purchases on magix.com, sorry.

You have to be using a standard credit card and your card issuer must support 2-factor authentication, as explained in this post.

Jeff
Forum Moderator

Tony-Fantini wrote on 1/15/2023, 10:30 AM

Ah ok. Not to keen on using my own CC online, so to be on the safe side, I use prepaid. Thank you so much.