Error Message 'Out of memory' & internal programme error 3881.k.xp.gn

lesleyD wrote on 2/11/2021, 10:00 AM

I still run Web Designer 5 on windows10 which, up to now, has done me well for a small artist website. Recently when attempting to export website for publishing I get the 'Out of Memory' message followed by 'Internal programme error 3881.k.xp.gn' The .web file I am trying to export is 76.6Mb in size. I have reinstalled the programme on another laptop but get same error.

Any ideas?

Thanks,

Comments

PATIENT-X wrote on 2/11/2021, 11:27 AM

If you have lots of photos in large web file, have you optimised all the photos to reduce overall size? File may be too large.

When opening, exporting a file the error message "Out of Memory" appears and the operation cancels. 

Right click on each large photo you have in your document and select "Optimize Photo". This reduces the size of the image whilst keeping the quality high. 

Have you added a gallery?

You may need to reduce amount of graphics if you still have problems after optimisation.

Export times are also directly related to project content (number of pages/photos and illustrations that are processed etc), HDD write speeds, available RAM and CPU power.

Last changed by PATIENT-X on 2/11/2021, 12:05 PM, changed a total of 9 times.

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lesleyD wrote on 2/11/2021, 1:06 PM

Thank you! While there are many images the file size of each are ~!60Kb so perhaps collectively they all add up.

I will optimise & see haw it goes...

Thanks again,

PATIENT-X wrote on 2/11/2021, 1:10 PM

@lesleyD

Your welcome, glad I could offer some advice. 👍

Pc self build by me.

Azza Pyramid 804 case

Intel Core i5-13600K Processor 3.5GHz

Kingston FURY Beast 32GB (16GB x 2) 4800MHz DDR5

Geforce RTX2080 Founders edition

Firecuda 530 1tb SSD Nvme

Team Group T-FORCE DELTA MAX RGB LITE 2.5" 1TB SATA III

Corsair RM1000x 80 PLUS Gold Fully Modular ATX 1000 Watt Power Supply

5in LCD Screen

Lian Li UNI SL120 V2 triple fans

MSI Meg Unify Z690 motherboard