Error in module "VCRUNTIME140.dll"

karlev wrote on 3/22/2021, 10:43 AM

I often get this error message when working in Photostory Deluxe 2021. Can anyone help? I use Windows 10 64 bit

Comments

johnebaker wrote on 3/22/2021, 12:23 PM

See this article to re-install the Microsoft runtime libraries - check which ones you have installed in Windows, Settings, Apps.

The link to the runtime downloads in the article will take you to the German version - the English versions are here

HTH

John EB
Forum Moderator

karlev wrote on 3/24/2021, 4:57 AM

Thank you for your response.
I have deleted some of the recommended Microsoft Visual C ++ packages. I'm wondering if I should also delete those, that are marked in the attached screenshot?

johnebaker wrote on 3/24/2021, 9:50 AM

@karlev

Re-installing all the Visual C++ packages should not cause any issues however it is your decision to do so or not.

Do make sure that you have noted all the versions and whether they are 32 bit or 64, if in doubt install both the 32 and 64 bit versions - do not install the ARM version of the redistibutables.

John EB

karlev wrote on 3/24/2021, 10:48 AM

Thank you for your help