Error in Exporting file using Photostory 2013 Duluxe

w_s_tan wrote on 7/31/2013, 7:59 PM

I always had problem trying to export out this slideshow.  With so many option available I can only export using mpg format at Full HD to export.  The rest of the format will mostly crash the program or had the output file play back jerky.  Pls help to resolve this issue.  This is my first slideshow created using this software.  I really hope it will make my money worth by being able to export file to different format for different usage.

Comments

johnebaker wrote on 8/1/2013, 12:33 PM

Hi

We need more information:-

What is your computer specification, Windows version and is it 32 or 64 bit?

Can you post a screen shot of the program settings and of the options you are selecting for mp4 file export.

Are there any video clips in the slideshow, if so what format are they?

John

Last changed by johnebaker on 8/1/2013, 12:33 PM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

w_s_tan wrote on 8/2/2013, 2:48 AM

Hi

We need more information:-

What is your computer specification, Windows version and is it 32 or 64 bit?

Can you post a screen shot of the program settings and of the options you are selecting for mp4 file export.

Are there any video clips in the slideshow, if so what format are they?

John

Hi John,

I am on Window 7 64bit.  Not really sure how I can post a screen shot here, but if there is a email I can sent to, I will be able to attach the screen shot of the setting and errors.  In fact, I didn't make any extra setting then the defaults.  There isn't any video clips, just photos that had been exported from Lightroom 4.

thanks you for helping... I really need it.

Tan