Error codes issue

Geof-Clark wrote on 12/15/2021, 10:25 AM

I have a Xara Designer Pro 10 [on Windows 10] which I bought and paid for some time ago with no issues but since my computer went in for repair I now get an error code saying a drawing was produced [it wasn't] using an earlier version some information will be ignored

When I try to register it says that it was registered to a different email address [ it wasn't ] how can I remove this annoying message PLEASE

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johnebaker wrote on 12/15/2021, 12:29 PM

@Geof-Clark

Hi

. . . . but since my computer went in for repair I now get an error code . . . .

Do you know what the issue was with the PC and how/what they did to fix it?

John EB
Forum Moderator

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Geof-Clark wrote on 12/16/2021, 4:29 AM

Gmail account needed fixing [ I tried to fix account but warning notification wouldnt go away] . They reset password and linked to microsoft upgrade requirement with new remote password . but this should not have affected the Xara Program