Error code 24

christopher-rivas wrote on 6/23/2022, 7:38 PM

I reformatted my pc and had to reinstall Vegas Pro 17, but after reinstalling its asking me for a serial number, which i entered and tells me its already registered to another email (Error Code 24). Its my email! i cant seem to deactivate it to be able to reactivate it?? i guess?? idk the magix support thread is just a circle of threads that don't do anything , but give you a head ache. Send help!

Comments

johnebaker wrote on 6/24/2022, 2:46 AM

@christopher-rivas

Hi

As @ericlnz commented in your previous post, Vegas products, with the exception of Movie Studio 18 and later versions, have their own forum, see the Important Posts here.

This topic will be closed.

John EB
Forum Moderator
 

Last changed by johnebaker on 6/24/2022, 2:47 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.