Comments

emmrecs wrote on 7/18/2018, 5:40 AM

Hi, welcome to the Magix forums.

We really need a lot more information from you, about your computer and the version of PhotoStory you are currently running; this post will tell you what you need to tell us!

However, a quick Google search on that error code produced this page, which seems to suggest the error is not uncommon and seems to be linked to either a corrupted installation or an activation problem.

So, in addition to all the information needed about your computer and the software we also need to know exactly what you have tried since the error message started to appear (has the software ever opened and worked properly, has anything changed recently on your computer, e.g. a Windows update, etc., etc.?)

Jeff
​​​​​​​Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam