Every time I open the photo manager, I get an error:
Error code: 80000026
Unhandled on Construction :
Query value MxInstance21 failed! Cannot find DB-Directory!. LastError: 183
Hi and welcome to the forum.
Is this a new install or was the program working and has now displaying the error.
If the program was working, what has changed on the computer eg Windows update, cleaned up the hard drive etc.?
John EB
Forum Moderator
John my hard drive died and I had to reinstall all the software on the replacement so it was a new install. In desperation, last night I removed the program and will attempt a reinstall tonight. It worked perfectly to import photos before this nightmare began so I can only hope it was a download glitch or due to Windows 10. I will let you know what happens. Thanks for your help.
Jeff it is Photo Mgr Deluxe 13.1.1.12 I have just reinstalled and so far, so good with no errors but I chose the minimum program install without all of the extras so perhaps that was the issue? Thanks John and Jeff for your quick responses to my problem. I guess the answer is to uninstall and reinstall.
Good to hear, thank you.
13.1.1.12 is the latest version, but I confess to not remembering anything about extras. With many other Magix programs there is a core program, sometimes available Free, but choosing to buy a paid-for upgrade variant then allows the user to access, download and install various extras and add-ons. In the case of PhotoManager I'm not sure what they would be?
Or, were these "other programs"?
Jeff