@AAProds

Hi Al.

I don't think it's in that set. It's in Effect transitions basic.

Nearly all the other sets appear to work. Again it works within the program, it just doesn't export.

My fault, I should have titled the topic better. difficult to do with limited characters. Now topic title reads correctly.

Ray.

No Problem with Export.

Let's see what happens when I install this WINXVideo Ai later.

@Marc-Goder

Thanks for the conformation Mark.

For me that is disappointing as my upgrade was to a 3060 which I notice you have although your CPU (and Al's) is newer.

Why would they work in playback but not export? Why would changing 'Processing' over to CPU work for export? Why are no other sets of transitions affected? Aargh! (rhetorical questions)

Ray.

@CubeAce

Ray, I downloaded all the Transitions for MMS 2024 and this is what I've got for Transitions Basic:

Looks like they've fixed your problem transition by removing it! 😂

@AAProds

Hi Al.

It's in the folder above the one you have highlighted.

Ray.

@CubeAce

Arr yes, RTFQ. "Blurry counter CW" is working fine on export with the 3060 on MMS 2024 here, Ray.

Perhaps it's 2022 that has the bug.

@AAProds

No, they all work for me with MEP2022.

My laptop has an RTX 3060 mobile.

Windows is up to date.

NVidia driver version: 546.17

@AAProds @Marc-Goder

Thanks both of you.

Not sure it's a bug. When I first opened the offending project in both MEP2022 and VPX 14 after installing the 3060 V2, both applications said 'There is a corruption of the MP4 codec' (The warning messages words, not mine). 'Please reinstall' as the project was loading.

I didn't. I just closed the programs and reopened them. Both then proceeded to play the project correctly with no further warning messages but they are just not processing any of the transitions from that folder since if I don't set the program settings to use CPU instead of a GPU for processing. Then the transition exports. All other transitions in other folders seem to work fine.

I opened a new project and used the same transitions. The same results each time. So not a corrupted project.

The project in question was my playback / export benchmark project which apart from not now exporting that transition is exporting around four minutes slower than my best times I was getting out of my 1650 Super.

Playback of more complicated projects is much smoother and reliable than before but export times have increased a lot. It also seems easy to get the programs to use the whole of the nvidia's 12 GBs of vram with the GPU doing little to no work.

Other times I can get the card to work a lot and use next to no vram.

I can get the Intel HD 630 to work like never before

or the system to use completely insane amounts of ram.

or the CPU to almost max out.

All while running or exporting the same project.

This has been a wild upgrade for me so far but I intend to get to the bottom of it. Certainly it has not been a pop the old card out and just pop the new one in situation.

Ray.

OHHH, so what is that ???

Why does your graphics card only use X4 lanes ???
Do you have so many PCIExpress slots occupied?
Do you have multiple NVMe M2 SSDs installed?

At least PCI-Express Gen3 X8 should be used.

Do you have a BIOS that supports Resizable BAR ?

This is what it looks like for me.

@Marc-Goder

Hi Marc.

Good questions.

First I can get the nvidia card to show as using x8 but it makes the export speeds slower by about four minutes compared to what I currently have which is about an extra minute of export time compared to when I had the 1650 Super in the system. However, playback is much smoother and I have no need to use proxies even on my most complex projects using up to 20 tracks of mixed content and effects.

I also have resizeable bar which seems to make no difference to anything whether switched on or off, but I have only a ninth gen i9 and not a tenth gen CPU and the card is running in a computer that only has Gen three PCIe slots.

So far the current bios setup I have has been the most stable and I have not lost the last two SATA ports which some other configurations take away ports 5 and 6. As there are no export speed benefits to either program out of any of the bios setups I have tried so far I have left that part of the bios alone for now as it has helped speed up Photoshop and Capture NX. Both of which process about three time faster than they were.

But I'm still trying out different Bios settings so who knows?

I also wonder why your system is showing gen 3 PCIe when as far as I understand it 10th gen CPUs are on motherboards with gen 4 PCIe?

[Edit] Just looked it up. Gen four PCIe starts with Gen 11 Intel processors.

Specs are funny things.

Ray.

@CubeAce

Hi Ray

Works fine here, tested with all images and all video projects.

With all image project, CPU at 100% all the time - these transitions are not hardware accelerated, neither are images.

With all video project, CPU is 100% at transition encoding, RTX2060 low 10 - 15%, in between transitions CPU ~ 50%, RTX 2060 100%.

The all video project encodes in ~50% of the time taken by the all image project for 4K UHD 50fps export.

John EB

Hi John.

Before swapping the GPU that is how everything seemed to work but now things seem to be working differently for me.

I Think some of it is not to do with bios settings but possibly Windows as well. This bit may interest @Marc-Goder as well.

Apart from ticking the new box that appeared in my nvidia control panel I had touched nothing.

and yet the result in the nvidia control panel's was the information has changed

The change has not effected what is exported as far as the transition is concerned, nor the export times which have remained the same for any set of GPU CPU settings.

What has changed is setting the windows preferences for MEP and VPX to power saving has automatically set both programs settings all to HD 630. I have never seen that happen before. Setting Windows to High performance does not set the program settings back upon opening them.

The current working state of the 3060 as far as I can find out.

It just gets odder and odder.

Ray.

@johnebaker @Marc-Goder @AAProds

Hi all.

I have lost track of time.

VPX 14 is working with the transition and exporting the project and saving it just fine but it is now slower than MEP 2022 by four minutes. So I'm not sure what is going on. I have got the nvidia control panel to finally show that the 3060 is using Re-Bar and at PCIe x16.

I thought at first that maybe because I have the 3060 but only an i9900K that maybe the CPU wasn't keeping up and losing instructions somehow but then VPX started behaving.

MEP 2022 can export the transition but only if the program settings has Processing set to CPU.

All exports of the project from MEP 2022 are at the same export time (10:10secs) I've had since putting in the 3060.

The PCIe x 16 came up when I plugged both my monitor into the 3060 and stopped running one off of the Intel GPU. Unplugging the monitor from the Intel HD 630 has not disabled it but is not used by either VPX or MEP for anything unless the HD 630 is selected to use either Import, Processing, or Export. Altering Windows to Power saving or Let Windows decide does not engage that GPU.

MEP is also not consistently saving alterations to projects although playback in both programs is better and smoother than before.

I think MEP must have corrupted as even new projects can't handle that transition or accurately save clip positions or lengths but it is still faster to export a given project than VPX.

For now I have given up. I have no idea why the HD 630 continues to remain active with no monitor attached or that I can't find it in the bios at all. Not sure whether to re-install MEP or not.

Ray.

@CubeAce

Hi Ray

. . . .  I have no idea why the HD 630 continues to remain active with no monitor attached . . . .

AFAICS once the UHD 630 has been activated it appears to continue to be available. A BIOS, Windows reset or driver reset may revert it back.

. . . . is not used by either VPX or MEP for anything . . . .

Perhaps you need to reset the RTX drivers and turn off Re-Bar.

John EB

@AAProds @johnebaker @Marc-Goder

Now I can't get the website to work!

That is not what I typed again. Why has it repeated my older post?

Maybe I'll try to reply again tomorrow as it was a lengthy reply.

Ray.

@CubeAce

Hi Ray

I have hidden the duplicate post for now. Try a new comment again.

John EB

@CubeAce

Hi Ray,

The Blurry transitions have been problematic. For the last several versions of both VPX/MMS/MEP, they do not work at all with the Edit Trimmer, shortcut N. Try this. Create a 1 second or so transition using a Blurry transition. Open the Edit Trimmer. The transition duration will be 0 in the trimmer. Try playback using the play button in the Edit Trimmer. Nasty.

This is Bug 021 on my bug list and it has been there for several years.

That said, I have not seen the export problem that you are experiencing.

John CB

@browj2

Hi John.

At first I thought maybe it is because it needed a fixed amount of frames but the transition time can be altered manually. At first the effect did not work in either MEP or VPX but is now working in VPX. I have no idea why.

Having said that it is the only problem I have had to date. In the entire time I've been using the programs I think I have used blurry effects in two projects. I'm now beginning to wonder if it is a compatibility problem if linked somehow to Size, Position, Rotation. Certainly the Pip problems seems to be linked to SPR as SPR movements get recorded to the Flying Pip effect in the Key frame Editor instead of SPR. I find that curious.

Ray.

Hi,

When you reference "Blurry transitions" is the same as displayed in templates / transitions basics / "Blur" ?
Yesterday I did some tests here and didn't notice any errors. However, when I closed the program (normally without problems) and then loaded it again, it displayed a troubleshooting message. Having also carried out some tests on the trimmer in the last 2 days, I believe that there really is a serious problem arising from these routines involved that leave the user UNSAFE, which is the worst. You have spent more than hours developing and come across situations that are known to the manufacturer because, from the exposure on this forum, it has been a while and they leave the user without any technical feedback. These incidents will reach the manufacturer, have no doubt about that! But not in the way we expected, unfortunately!

@Roberto-Goncalves

Hi

When posting images, please post the individual jpg images at their original resolution, if they are small an increase in size of 120% helps.

The combined images in the comment above is too small to read directly and requires extra manipulation by viewers in order to be able to read the text.

Raise a Support ticket with the issues you are having, after selecting the product scroll down to the bottom of the next 2 pages selecting the Contact Support options.

John EB
Forum Moderator

Hi,

Regarding raising a ticket, is it necessary after having sent at least 2 troubleshooting requests "?" (From what can be seen, they were sent successfully)

(these problems with messages displayed when loading the program do not display "error messages", as you can see in the first image)

Nothing is by chance. These messages were displayed safely after I did many tests with the trimmer (events via keyboard "N" as well as "shift+N")
As my version is MMS 2023Platinum I don't specifically have "blurry transitions", I asked here to find out if a basic "blur" effect has the same effect!

Thanks!

@Roberto-Goncalves

Hi

Thank your the images.

. . . . is it necessary after having sent at least 2 troubleshooting requests "?" . . . .

By raising a Support ticket the issue is registered on a more personal level. In this particular case of the issues you have experienced there may be a unique combination of events that trigger the error message, which may require more information

Sending the troubleshooting reports, though they are examined by Support, however there is no 'personalisation' with them such that further information, where necessary, can be requested.

. . . . I asked here to find out if a basic "blur" effect has the same effect! . . . .

With respect to the blur effect, it has not been reported, to my knowledge, as having the same issues as the effects templates.

I use the basic Blur regularly and have not had any issues with it on my systems, there may be specific hardware/software combinations which may trigger the issue.

HTH

John EB