Please be aware these are user to user forums, so no-one here can directly help you with this, sorry.
To which email address did you send your request for information? Customer Service address is infoservice@magix.net; they should be able to forward your email to the correct department.
Did you follow the link which @SP. provided? That page clearly includes a link to "Request an Offer".
Thanks but that is my issue. I want to make a purchase but there is no info on Xara Photo and Graphic designer educational licenses. They just send the same link which doesn't help the process.
@Innovation-Desk Who is "we"? Are you working for an institution? If yes, you need to get a quote from Magix with an individual offer for you. Otherwise you can get Xara Designer Pro EDU or Xara Web Designer EDU. That's it.
. . . . We already have a quote for Xara Photo and Graphic Designer. . . . .
Does the quote tell you how to complete the purchase of the product ie respond to and accept the offer, this is also stated in the offer request dialog item 3 below?