Does not grab the video

Vidaszl wrote on 8/30/2019, 11:44 AM

I have Windows 7, 64 bit, 8 G RAM
Terratec Grabster AV300 MX and Magix Video Easy
Problems with digitalizing VHS records.
Saved some description from an earlier and unsolved topic:
' I press first the "record stream" - button with the red dot on it and after that the button "stop recording" - with the square on it. Then, as I understand my video should be seen in the recording window, as well as in the Magix main window. I can't see the video in either and I cant find it in the filefolders, or I can find a file, but with the size of it is 0 kilobytes. Trying to save the not appearing video leads to an error message.'
I reinstalled the old setup, came from the Grabster disc, with a Video Easy from this website. During the first run it worked but then the same old problem.

Comments

Vidaszl wrote on 8/30/2019, 11:45 AM

The previous thread was: 'Weird issue with grabbed video disappearing, or not even appearing after grabbing it from VHS'

pirkko-v wrote on 5/3/2020, 1:55 AM

Hi Vidaszl! Did you find a solution to your problem? I´m experiencing same problem.

BR, Pirkko

johnebaker wrote on 5/3/2020, 5:10 AM

@Vidaszl

. . . . I press first the "record stream" - button with the red dot on it and after that the button "stop recording" - with the square on it. Then, as I understand my video should be seen in the recording window, as well as in the Magix main window. I can't see the video in either and I cant find it in the filefolders . . . .

Assuming you have connected and set up the Terratec Grabster as detailed in the Import from analog sources (e.g. video recorder) section of the Video Easy manual, available under Help,.

The sequence above appears to be out of order - do you mean you did the following:

Position the tape in the VHS player at the point from which you would like to transfer the video to the computer.
Clicked the Record Stream button
Started playback on the VHS player
When the video playback reaches the end or point where you wanted to stop recording, press the Stop recording button.
Click the Start video editing button

During in recording you should see the preview video in the recording window, once you stop recording and click the Start video editing button the recorded video should appear on the timeline.

John EB

jan-w2570 wrote on 9/27/2020, 8:19 AM

Hi, I have the same problem.

I have Windows 10, 64 bit, 16 GB RAM
Terratec Grabster AV300 MX and Magix Video Easy

The same behavior as described many time here and the other threat:

- Clicking on Transfer Video to Computer (red circle)

- it is recording (or seems to do)

- clicking on End Video Transfer (black square)

- no recording below appears

I found some workarround (but it is very limited and it although would deserve if the support here would help us- the problem has appeared 6 years ago already no one wrote a solution here):

- click on Advance view

- check and uncheck the box: Optimize for older of low-performance computers - then it works...

But there are limitations:

- works only on Mode Recording quality: very high or user defined (not in high)

Hope it would help some other users like me since I spent plenty of hours on laborating with it.

I would ask the support to get some solution for us since it is a clear programm bug...

Jan

CubeAce wrote on 10/3/2020, 3:12 AM

@jan-w2570

Hi Jan.

Are you running the latest driver update for your Terratec Grabster AV300 MX?

Ray.