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johnebaker wrote on 7/20/2022, 11:55 AM

@jeffrand

Hi

. . . . dll32av.dll. I have downloaded . . . .

Downloading DLL files from the Internet is not recommended - you never know what 'extras' you are getting.

The most likely issue is the Burn routines are not compatible with the Windows version - re-install the appropriate Windows version Burn routines - available from here.

If that does not work:-

Which version of Video Easy are you using, in a previous post this was Movies on dvd 8 Rescue your videotapes?

Which version of Windows are you using?

What is the full error message?

Your computer specifcation would also help. See this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) your are working with if this is a laptop. 

HTH

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.